# AI collections agent that chases late payments, politely

> An AI collections employee sends polite payment reminders by WhatsApp and call, shares the payment link you approve, records promises to pay and hands disputes to your accounts team. It suits coaching centres, schools, clinics and B2B suppliers chasing many small fees, instalments or invoices. You approve the tone and schedule. Pricing is a setup fee plus a monthly fee.

- Page: https://www.brandbakery.tech/ai-employees/collections
- Last updated: 2026-10-20

Breadcrumb: [Home](https://www.brandbakery.tech/) > [AI Employees](https://www.brandbakery.tech/ai-employees) > AI collections and follow-up

Planned for a later wave.

## Suits

- Schools, colleges and coaching centres
- Clinics and service businesses
- B2B suppliers with many invoices
- Subscription businesses

## What it does

- Sends payment reminders on the schedule you approve
- Calls customers who have not replied to messages
- Records promises to pay, with dates, in your system
- Shares the payment links or account details you have approved
- Sends a gentle follow-up when a promised date passes
- Hands disputes and hardship cases to a person

## Channels

- WhatsApp Business API
- Phone calls
- Email
- Your accounting or billing tool

## When it hands over to a person

- A customer disputes the amount
- A customer reports hardship or asks for a settlement
- A customer asks to speak to a person

## An example day

An illustration of a typical day, not client results.

- **9:00 am.** Second-instalment fees fall due today. The employee sends each parent the approved WhatsApp reminder with your payment link.
- **1:00 pm.** A parent replies that they will pay on Friday, after salary day. The employee records the promise and sets a follow-up for Saturday.
- **4:30 pm.** A parent says the fee was already paid in cash. The employee stops reminders for that student and passes the case to your accounts desk.
- **7:00 pm.** Your accounts desk gets the list: paid, promised, no reply and disputed.

## Related services

- [Marketing automation and CRM setup](https://www.brandbakery.tech/services/automation/marketing-automation): Every enquiry captured, followed up on time, and traced to its source.
- [WhatsApp Business API marketing](https://www.brandbakery.tech/services/automation/whatsapp-marketing): Reach customers on the app they open all day, with their permission and a person behind it.

## Pricing

A one-time build fee plus a monthly fee. Weigh it against the salary of the person you would otherwise hire, not against a chatbot subscription.

Pricing is shared after a short call.

## Questions

### How firm is the tone?

You approve the tone and the schedule. The employee stays courteous, and it never threatens or shames anyone.

### Does it follow telecom rules?

Yes. Calls and messages follow TRAI commercial communication rules, and WhatsApp runs through the official Business API with approved templates.

### Can it take payments?

It shares a payment link you have approved, and the money goes straight to you.

### What about customers who have opted out?

Opt-outs are respected and logged, and the employee stops contacting that customer.

## Start

Ask for this AI employee at https://www.brandbakery.tech/contact.

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Brand Bakery is a design-first digital studio in New Delhi. Start an enquiry at https://www.brandbakery.tech/contact or email support@brandbakery.tech. This is the Markdown copy of https://www.brandbakery.tech/ai-employees/collections; the site index for language models is https://www.brandbakery.tech/llms.txt.