# AI receptionist that picks up every call, even at 10 pm

> An AI receptionist picks up your calls and WhatsApp messages day and night, books and moves appointments, answers fee and timing questions from material you approve, and puts urgent matters through to your staff. It suits clinics, salons and coaching centres that lose bookings to missed calls. ₹9,000 a month, 1,000 minutes included.

- Page: https://www.brandbakery.tech/ai-employees/receptionist
- Last updated: 2026-10-20

Breadcrumb: [Home](https://www.brandbakery.tech/) > [AI Employees](https://www.brandbakery.tech/ai-employees) > AI receptionist

Available at launch.

## Suits

- Clinics, dental practices and diagnostic centres
- Salons, spas and skin clinics
- Coaching centres and tuition classes
- Local services that take bookings by phone

## What it does

- Picks up every call and WhatsApp, including the ones at 9 pm and on Sundays
- Answers fee, timing and location questions from the price list and FAQs you approve
- Books, moves and confirms appointments in the calendar your front desk already uses
- Takes a clear message when the doctor or stylist is busy, and sends it to the right person
- Puts urgent and unusual requests through to a staff member straight away
- Sends the booking details on WhatsApp after the call, using an approved template

## Channels

- Phone calls
- WhatsApp Business API
- Your calendar

## When it hands over to a person

- The caller is upset or asks for a person
- The question is outside the material you approved
- It touches health, money or a complaint

## An example day

An illustration of a typical day, not client results.

- **8:45 am.** Calls start before the front desk is in. The employee answers each one, books two check-ups and puts an urgent call through to the duty staff member.
- **11:30 am.** The waiting room is full and your receptionist is at the counter. A patient calls to move Thursday's appointment. The employee moves it and updates the calendar.
- **2:00 pm.** A caller asks what a full-body test package costs. The employee quotes the price from your approved list and offers two slots.
- **9:40 pm.** Long after closing, a parent messages on WhatsApp about fees. The employee answers and offers two open slots for tomorrow morning.
- **10:00 pm.** Your team gets a short summary for the morning: bookings made, questions asked, and the messages that need a person.

## Related services

- [AI chatbots and website assistants](https://www.brandbakery.tech/services/automation/ai-chatbots): An assistant that answers from your own material and passes the rest to a person.
- [WhatsApp Business API marketing](https://www.brandbakery.tech/services/automation/whatsapp-marketing): Reach customers on the app they open all day, with their permission and a person behind it.

## Pricing

A one-time build fee plus a monthly fee. Weigh it against the salary of the person you would otherwise hire, not against a chatbot subscription.

Pricing is shared after a short call.

## Questions

### Will callers know it is an AI?

Yes, if they ask. The employee says it is an AI assistant when asked, and call recording is announced at the start of every call.

### What happens when it does not know the answer?

It does not guess. It takes a message, tells the caller a person will call back, and sends the details to your team straight away.

### Can it book into the calendar we already use?

That is part of the build. We connect it to the calendar or booking system your front desk uses today.

### Does it speak Hindi?

We set it up in the languages your callers actually use.

### Can I hear it before I commit?

Yes. We train it on your material, and you call it and test it yourself before a single real customer talks to it.

## Start

Ask for this AI employee at https://www.brandbakery.tech/contact.

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Brand Bakery is a design-first digital studio in New Delhi. Start an enquiry at https://www.brandbakery.tech/contact or email support@brandbakery.tech. This is the Markdown copy of https://www.brandbakery.tech/ai-employees/receptionist; the site index for language models is https://www.brandbakery.tech/llms.txt.