# A telecalling agency, or an AI telecaller on your leads?

> Telecalling agencies on IndiaMART list their services at ₹10,000 to ₹35,000 a month, and many sell cold calling. Brand Bakery's AI telecaller calls only people who enquired, within a minute, at any hour you allow, and logs every call in your sheet. It is ₹50,000 to set up, then ₹22,500 a month.

- Page: https://www.brandbakery.tech/ai-telecaller-vs-telecalling-agency
- Last updated: 2026-10-21

Breadcrumb: [Home](https://www.brandbakery.tech/) > [Pricing](https://www.brandbakery.tech/pricing) > AI telecaller vs a telecalling agency

## Side by side

- **Monthly cost.** A telecalling agency: Listed at ₹10,000 to ₹35,000 a month on IndiaMART, depending on hours, callers and volume. Ask what is included. Brand Bakery AI telecaller: ₹50,000 to set up, then ₹22,500 a month. Calls only need answering? The AI Receptionist is ₹10,000 a month after a ₹30,000 setup.
- **Who gets called.** A telecalling agency: Your leads, or lists the agency buys or builds. Ask which. Brand Bakery AI telecaller: Only people who asked to be contacted: a form, a portal enquiry, a missed call or a callback request.
- **First call to a new lead.** A telecalling agency: When the lead reaches the agency and a caller is free on the shift. Brand Bakery AI telecaller: Within a minute of the enquiry.
- **Hours.** A telecalling agency: The shift you pay for. Brand Bakery AI telecaller: Any hour you allow, every day of the week.
- **Knows your offer.** A telecalling agency: Learns it from a brief. Callers change, and the brief goes with them. Brand Bakery AI telecaller: Answers from the offers and prices you approve, updated when they change.
- **Records.** A telecalling agency: Whatever report the agency sends, often at the end of the day. Brand Bakery AI telecaller: Every call logged with notes in your sheet or CRM as it happens.
- **Your leads' data.** A telecalling agency: Shared with the agency's callers. Ask how it is stored and deleted. Brand Bakery AI telecaller: Handled under the DPDP Act, with a data processing agreement in your contract.

Sources: [IndiaMART tele-servicing listings, checked 21 October 2026](https://m.indiamart.com/impcat/tele-servicing.html); [IndiaMART cold calling services listings, checked 21 October 2026](https://dir.indiamart.com/impcat/cold-calling-services.html). These are prices sellers list on IndiaMART, not quotes. Listings differ in hours, callers and what is included, and some are per hour. Ask any agency for a written scope.

## Where an agency still fits

- A one-off campaign to your existing customers that needs many people for a few weeks
- Calls that need a person to judge, persuade or negotiate in the moment
- Work on the ground, such as field visits or document pickup

## The setup we recommend

Let the AI telecaller take the first call on every new enquiry within a minute, ask your qualifying questions, book the visit and run the follow-ups. Keep people, yours or an agency's, for the conversations that need judgment, with the notes already in front of them.

## Rules it never breaks

- Calls only people who asked to be contacted: a form, a portal enquiry, a missed call or a callback request.
- Tells callers it is an AI assistant at the start of every call.
- Announces at the start of every call that it is recorded.
- Follows TRAI commercial communication rules, with DLT registration in place before any outbound messaging.
- Handles personal data under the DPDP Act, with a data processing agreement in your contract.

## Questions

### How much does a telecalling agency cost in India?

Sellers on IndiaMART list telecalling services at ₹10,000 to ₹35,000 a month, and some charge by the hour. Prices depend on hours, the number of callers and what is included, so ask for a written scope before you compare.

### Is an AI telecaller better than outsourcing telecalling?

For calling new enquiries fast, yes: it calls within a minute, at any hour you allow, and logs every call. For campaigns that need many people or calls that need judgment, an agency or your own team still fits. Many businesses use both.

### Can the AI telecaller make cold calls?

No. It calls only people who asked to be contacted: a portal enquiry, an ad form, a website form or a missed call. Cold lists are out of scope.

### Will the people it calls know it is an AI?

Yes. Every call starts with the AI saying it is an AI assistant, and a notice that the call is recorded.

### What does the AI telecaller cost?

₹50,000 to set up, then ₹22,500 a month. If you only need incoming calls answered, the AI Receptionist is ₹10,000 a month after a ₹30,000 setup, with 1,000 minutes.

## Start

Request a callback at https://www.brandbakery.tech/contact?service=ai-employees. Every price: https://www.brandbakery.tech/pricing.

---

Brand Bakery is a design-first digital studio in New Delhi. Start an enquiry at https://www.brandbakery.tech/contact or email support@brandbakery.tech. This is the Markdown copy of https://www.brandbakery.tech/ai-telecaller-vs-telecalling-agency; the site index for language models is https://www.brandbakery.tech/llms.txt.
