# Yesterday’s 212 orders split by courier and the pickups booked by 9 am

> The AI back-office employee pulls the night’s orders, holds the ones with a bad address, splits the rest by courier and pincode, and books the pickups.

- Page: https://www.brandbakery.tech/demos/at-work/back-office-online-seller-courier-manifest
- Last updated: 2026-10-22

Breadcrumb: [Home](https://www.brandbakery.tech/) > [Demos](https://www.brandbakery.tech/demos) > [At work](https://www.brandbakery.tech/demos/at-work) > Back-office

Demo business, not a client. Kesar Kitchenware, Surat is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.

- **Role:** AI back-office
- **Channel:** Store + courier panels
- **Language:** English
- **The number it moves:** Orders shipped the day after they are placed

## The situation

Someone spends the first two hours of each day copying orders into courier panels. Orders with a bad pincode come back a week later.

## The replay

- [07:30] 212 new orders since 6 pm yesterday. Demo data.
- [07:31] 7 held: pincode doesn’t match the city (4), phone number incomplete (3). Address check sent to those buyers.
- [Dispatch, Thu 22 Oct] 205 orders ready. Courier A: 128 (metros, prepaid); Courier B: 61 (COD, tier 2-3); Speed post: 16 (pincodes couriers don’t serve); Pickups: A 2 pm, B 4 pm, post office drop 5 pm; Held: 7, waiting on address.
- [08:55] Pickups booked. Labels and manifests printed to the warehouse printer.
- [Sent to Mr Desai] He checks the count against the packed boxes before the 2 pm pickup. (handed to a person)

## What the business has

- Pickups are booked before the warehouse opens.
- Bad addresses are caught before shipping, not after the return.
- Each order goes with the courier that serves its pincode.

## The rules

- Uses only the store’s courier rules and rate cards.
- Holds any order with a doubtful address and asks the buyer.
- A person counts the boxes before pickup.

## Start

See it do your own job: https://www.brandbakery.tech/contact. More replays: https://www.brandbakery.tech/demos/at-work.

---

Brand Bakery is a design-first digital studio in New Delhi. Start an enquiry at https://www.brandbakery.tech/contact or email support@brandbakery.tech. This is the Markdown copy of https://www.brandbakery.tech/demos/at-work/back-office-online-seller-courier-manifest; the site index for language models is https://www.brandbakery.tech/llms.txt.