# An elderly patient sends a Hindi voice note and gets a booked slot

> A 70-year-old patient does not type. She sends a voice note in Hindi asking for the eye doctor. The AI receptionist understands it, books a morning slot, and replies with a voice-friendly short message her son can read too.

- Page: https://www.brandbakery.tech/demos/at-work/clinic-hindi-voice-note-booking
- Last updated: 2026-10-22

Breadcrumb: [Home](https://www.brandbakery.tech/) > [Demos](https://www.brandbakery.tech/demos) > [At work](https://www.brandbakery.tech/demos/at-work) > Receptionist

Demo business, not a client. Netra Jyoti Eye Clinic, Jaipur is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.

- **Role:** AI receptionist
- **Channel:** WhatsApp
- **Language:** Hindi
- **The number it moves:** Voice-note requests booked the same hour

## The situation

Older patients send voice notes, and the front desk listens to them at the end of the day, after the next morning has filled up.

## The replay

- [10:02 am] **Patient:** [voice note, 0:24] “Beta, mujhe aankh dikhani hai, Dr Sharma ko. Subah ka time chahiye, dopahar mein dhoop hoti hai.” ([voice note, 0:24] “I need to get my eyes checked by Dr Sharma. I want a morning time, it is too sunny in the afternoon.”)
- [10:02] Voice note transcribed: wants Dr Sharma, morning slot. Demo data.
- [10:03 am] **AI employee:** Namaste ji, main Netra Jyoti Eye Clinic ki AI receptionist hoon. Dr Sharma ke paas kal subah 9:30 aur 10:15 khaali hai. Kaunsa theek rahega? (Hello, I am Netra Jyoti Eye Clinic’s AI receptionist. Dr Sharma has 9:30 and 10:15 free tomorrow morning. Which one suits you?)
- [10:05 am] **Patient:** [voice note, 0:06] “9:30 wala.” ([voice note, 0:06] “The 9:30 one.”)
- [10:05 am] **AI employee:** Ho gaya. Kal, Fri 23 Oct, subah 9:30, Dr Sharma. Purana chashma aur reports saath laiyega. Address ka pin neeche hai. (Done. Tomorrow, Fri 23 Oct, 9:30 am, Dr Sharma. Please bring your old glasses and reports. The address pin is below.)
- [10:05] Booked Fri 23 Oct 09:30, Dr Sharma. Reminder set for 8:00 am.

## What the business has

- Patients who don’t type get booked as fast as those who do.
- The front desk never has to replay voice notes at night.
- The patient knows what to bring.

## The rules

- Says it is an AI in its first message.
- No medical advice, even when asked inside a voice note.
- Anything it could not hear clearly is passed to a person, never guessed.

The job it does: Missed call text-back (https://www.brandbakery.tech/demos/jobs/missed-call-text-back).

## Start

See it do your own job: https://www.brandbakery.tech/contact. More replays: https://www.brandbakery.tech/demos/at-work.

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Brand Bakery is a design-first digital studio in New Delhi. Start an enquiry at https://www.brandbakery.tech/contact or email support@brandbakery.tech. This is the Markdown copy of https://www.brandbakery.tech/demos/at-work/clinic-hindi-voice-note-booking; the site index for language models is https://www.brandbakery.tech/llms.txt.