# The order leaves the factory, and the buyer gets the invoice and LR copy

> A bulk order is loaded on a transporter’s truck. The AI back-office assistant sends the buyer the invoice, the e-way bill number and the LR copy, and answers the “when will it reach?” question from the transporter’s estimate.

- Page: https://www.brandbakery.tech/demos/at-work/indiamart-dispatch-lr-copy-to-buyer
- Last updated: 2026-10-22

Breadcrumb: [Home](https://www.brandbakery.tech/) > [Demos](https://www.brandbakery.tech/demos) > [At work](https://www.brandbakery.tech/demos/at-work) > Back-office

Demo business, not a client. Kanak Steelware, Rajkot is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.

- **Role:** AI back-office
- **Channel:** WhatsApp
- **Language:** Hinglish
- **The number it moves:** Buyer calls after dispatch

## The situation

Buyers call three times a day after dispatch because nobody sent them the transport details.

## The replay

- [17:10] Order KS-882 loaded: 2,000 bottles, 40 cartons. Invoice and e-way bill generated. Transporter LR received. Demo data.
- [5:12 pm] **AI employee:** Namaste, main Kanak Steelware ki AI assistant hoon. Aapka order KS-882 aaj dispatch hua: 40 cartons. Invoice, e-way bill number aur LR copy attach hai. (Hello, I am Kanak Steelware’s AI assistant. Your order KS-882 was dispatched today: 40 cartons. The invoice, e-way bill number and LR copy are attached.)
- [5:30 pm] **Buyer:** Bengaluru kab tak pahunchega? Event 4 Nov ko hai. (When will it reach Bengaluru? The event is on 4 Nov.)
- [5:31 pm] **AI employee:** Transporter ka estimate 5 se 6 din hai, yaani 28 se 29 Oct. Woh date pakki transporter karta hai. Main har din ka status bhejti rahungi. (The transporter’s estimate is 5 to 6 days, so 28 to 29 Oct. The transporter confirms the date. I will send you the status every day.)
- [17:31] Daily tracking update to buyer until delivery. Alert to dispatch head if not delivered by Fri 30 Oct.

## What the business has

- The buyer has every document the hour the truck leaves.
- Delivery questions are answered from the transporter’s estimate.
- A delay reaches the dispatch head before the buyer’s event.

## The rules

- Says it is an AI in its first message.
- Delivery dates only from the transporter, clearly marked as an estimate.
- Claims and damages go to the dispatch head.

The job it does: Order confirmation and delivery (https://www.brandbakery.tech/demos/jobs/order-confirmation-delivery).

## Start

See it do your own job: https://www.brandbakery.tech/contact. More replays: https://www.brandbakery.tech/demos/at-work.

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Brand Bakery is a design-first digital studio in New Delhi. Start an enquiry at https://www.brandbakery.tech/contact or email support@brandbakery.tech. This is the Markdown copy of https://www.brandbakery.tech/demos/at-work/indiamart-dispatch-lr-copy-to-buyer; the site index for language models is https://www.brandbakery.tech/llms.txt.