# An export enquiry answered by email in the buyer’s working hours

> A buyer in Dubai emails at 3 am IST asking about MOQ and lead time. The AI sales assistant replies with the catalogue facts, asks the questions that decide the price, and passes the shipping terms to the export manager.

- Page: https://www.brandbakery.tech/demos/at-work/indiamart-export-enquiry-email-reply
- Last updated: 2026-10-22

Breadcrumb: [Home](https://www.brandbakery.tech/) > [Demos](https://www.brandbakery.tech/demos) > [At work](https://www.brandbakery.tech/demos/at-work) > Sales executive

Demo business, not a client. Kanak Steelware, Rajkot is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.

- **Role:** AI sales executive
- **Channel:** Email
- **Language:** English
- **The number it moves:** Export enquiries answered within an hour

## The situation

Export enquiries arrive overnight. By the time anyone replies, the buyer has three quotes from other countries.

## The replay

- [From: procurement@ (Dubai) · 3:12 am] We are a hotel supplies trader. Need steel water jugs, 1.5 L. What is your MOQ and lead time? Please quote FOB Mundra.
- [Reply sent · 3:14 am] Thank you for writing to Kanak Steelware. I am the company’s AI sales assistant. Our 1.5 L jug has an MOQ of 500 pieces and a usual lead time of 4 to 5 weeks. To quote, could you confirm the finish (mirror or matt), your branding needs and the quantity? Our export manager will send the FOB Mundra quote within one working day.
- [03:14] Export lead: Dubai, hotel supplies, 1.5 L jugs, FOB Mundra. Waiting on finish and quantity.
- [Buyer reply · 9:40 am] Mirror finish, 1,200 pieces, no branding.
- [09:41] Sent to export manager Ms Shah with the full thread. Quote due Fri 23 Oct. (handed to a person)

## What the business has

- The overseas buyer gets an answer while still at their desk.
- The export manager gets the finish, quantity and port before quoting.
- MOQ and lead time come straight from the catalogue.

## The rules

- Says it is an AI in its first message.
- No price, Incoterm or payment term without the export manager.
- Lead times only from the catalogue, stated as usual, not promised.

## Start

See it do your own job: https://www.brandbakery.tech/contact. More replays: https://www.brandbakery.tech/demos/at-work.

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Brand Bakery is a design-first digital studio in New Delhi. Start an enquiry at https://www.brandbakery.tech/contact or email support@brandbakery.tech. This is the Markdown copy of https://www.brandbakery.tech/demos/at-work/indiamart-export-enquiry-email-reply; the site index for language models is https://www.brandbakery.tech/llms.txt.
