# A patient books six physiotherapy sessions on WhatsApp in one go

> A patient with a doctor’s referral asks for evening physio slots. The AI receptionist books all six sessions around their office hours, sends the list, and leaves every question about the treatment to the physiotherapist.

- Page: https://www.brandbakery.tech/demos/at-work/physio-clinic-session-package-booking
- Last updated: 2026-10-22

Breadcrumb: [Home](https://www.brandbakery.tech/) > [Demos](https://www.brandbakery.tech/demos) > [At work](https://www.brandbakery.tech/demos/at-work) > Receptionist

Demo business, not a client. Gati Physiotherapy Centre, Pune is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.

- **Role:** AI receptionist
- **Channel:** WhatsApp
- **Language:** Hinglish
- **The number it moves:** Patients who complete the full course of sessions

## The situation

Booking a course of sessions takes four calls and a paper diary. Patients who cannot get evening slots stop after two visits.

## The replay

- [1:15 pm] **Patient:** Doctor ne 6 physio sessions bole hain. Shaam ko hi aa sakta hoon, office hai. (The doctor has advised 6 physio sessions. I can only come in the evening, I have office.)
- [1:15 pm] **AI employee:** Namaste, main Gati Physiotherapy ki AI receptionist hoon. Mon, Wed aur Fri ko 7 baje ka slot do hafte ke liye khaali hai. Book kar doon? Demo data. (Hello, I am Gati Physiotherapy’s AI receptionist. Mon, Wed and Fri at 7 pm are free for two weeks. Shall I book them? Demo data.)
- [1:18 pm] **Patient:** Haan. Aur kya exercise ghar pe karni chahiye? (Yes. And which exercises should I do at home?)
- [1:18 pm] **AI employee:** Exercise physiotherapist pehle session mein batayenge, main uske baare mein salah nahi de sakti. Booked: 26, 28, 30 Oct aur 2, 4, 6 Nov, sab shaam 7 baje. Doctor ka referral saath laiyega. (The physiotherapist will tell you about exercises in the first session; I can’t advise on that. Booked: 26, 28, 30 Oct and 2, 4, 6 Nov, all at 7 pm. Please bring the doctor’s referral.) (handed to a person)
- [13:18] Six sessions booked for one patient, Mon/Wed/Fri 19:00 from Mon 26 Oct. Exercise question passed to the physiotherapist.
- [13:18] Reminder the evening before each session. Reply 2 to move any one of them.

## What the business has

- The full course is booked in one chat, around the patient’s working hours.
- The patient has every date in writing.
- Treatment questions reach the physiotherapist, not the front desk.

## The rules

- Says it is an AI in its first message.
- No medical or exercise advice. That stays with the physiotherapist.
- Fees only from the centre’s fee list. No offers or packages it has not been given.

The job it does: Appointment booking and reminders (https://www.brandbakery.tech/demos/jobs/appointment-booking-reminders).

## Start

See it do your own job: https://www.brandbakery.tech/contact. More replays: https://www.brandbakery.tech/demos/at-work.

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