# A slab-linked instalment reminded with the demand letter, and a bank delay handed to a person

> Tower D’s 9th-floor slab is cast, so the next construction-linked instalment is due. The AI collections assistant sends each buyer the demand letter, records the date they will pay, and passes loan-disbursal delays to the CRM team.

- Page: https://www.brandbakery.tech/demos/at-work/real-estate-construction-instalment-reminder
- Last updated: 2026-10-22

Breadcrumb: [Home](https://www.brandbakery.tech/) > [Demos](https://www.brandbakery.tech/demos) > [At work](https://www.brandbakery.tech/demos/at-work) > Collections

Demo business, not a client. Tarang Residences, Noida is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.

- **Role:** AI collections
- **Channel:** WhatsApp
- **Language:** Hinglish
- **The number it moves:** Instalments paid by the due date

## The situation

Every slab triggers 300 demand letters. The CRM team spends a week on calls, and buyers waiting on a bank disbursal get the same reminder as everyone else.

## The replay

- [10:00] 9th-floor slab certified by the architect. 286 demand letters generated, 10% instalment each. Demo data.
- [10:05 am] **AI employee:** Namaste Khanna ji, main Tarang Residences ki AI assistant hoon. Tower D ka 9th slab poora hua hai. Aapki agli kisht ₹13.2 lakh hai, due date 6 Nov. Demand letter aur architect certificate attach hain. (Hello Khanna ji, I am Tarang Residences’ AI assistant. Tower D’s 9th slab is complete. Your next instalment is ₹13.2 lakh, due 6 Nov. The demand letter and architect’s certificate are attached.)
- [11:30 am] **Mr Khanna:** Loan wala hissa bank dega. Unko letter bhej diya hai, par 10-12 din lagenge bol rahe hain. (The bank will pay the loan part. I have sent them the letter, but they say it will take 10 to 12 days.)
- [11:31 am] **AI employee:** Samajh gayi. Main yeh CRM team ko bhej rahi hoon taaki woh bank delay ke liye note kar lein. Aapka apna hissa kab tak bhej payenge? (Understood. I am passing this to the CRM team so they note the bank delay. When can you send your own share?)
- [11:34 am] **Mr Khanna:** Apna ₹2 lakh Monday ko. (My ₹2 lakh on Monday.)
- [11:34] Promise: own contribution ₹2 lakh, Mon 26 Oct. Bank disbursal pending, ~10-12 days. CRM team: Ms Kavita. (handed to a person)

## What the business has

- Every buyer has the demand letter and certificate the day the slab is cast.
- Bank delays are noted before anyone talks about interest.
- The CRM team calls only the buyers who need a person.

## The rules

- Says it is an AI in its first message.
- Amounts and dates only from the demand letter. No interest or penalty mentioned unless it is in the letter.
- Bank delays, disputes and hardship go to a person.

A demo call doing the same kind of job: https://www.brandbakery.tech/demos/real-estate-demand-dispute

## Start

See it do your own job: https://www.brandbakery.tech/contact. More replays: https://www.brandbakery.tech/demos/at-work.

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Brand Bakery is a design-first digital studio in New Delhi. Start an enquiry at https://www.brandbakery.tech/contact or email support@brandbakery.tech. This is the Markdown copy of https://www.brandbakery.tech/demos/at-work/real-estate-construction-instalment-reminder; the site index for language models is https://www.brandbakery.tech/llms.txt.