# Catering and events demo call: Handles a 300-to-180 guest cut three days before a function, using the contract's cut-off > A host wants to cut his guest count from 300 to 180 three days before a function and pay for 180 only. The AI reads the contract's 7-day headcount cut-off, explains what is already bought, offers real options (a minimum billing figure, menu trims, take-away packing for leftovers), sends any waiver to the owner, and confirms the final count in writing. - Page: https://www.brandbakery.tech/demos/caterer-headcount-drop - Last updated: 2026-10-22 Breadcrumb: [Home](https://www.brandbakery.tech/) > [Demos](https://www.brandbakery.tech/demos) > Catering and events Demo business, not a client. Rasoi Caterers, Ahmedabad is an invented business. Scripted call, audio not recorded yet. The business is invented, and the AI says it is an AI at the start of the call. - **Language:** Hindi - **Direction:** Inbound - **AI voice:** Sarvam Bulbul, simran_enhi_customer (caller: shubh_hi_customer) - **Audio:** not recorded yet (transcript only) ## What it did - Contract cut-off read: minimum 80% after 7 days - Options so nothing is wasted: free packing, cut sweets - Adjusted ₹3,900 within its own authority - Waiver below 80% sent to the owner (handed to a person) - Fallback and final-count deadline in writing ## Transcript **AI employee:** नमस्ते, Rasoi Caterers। मैं यहाँ की AI assistant हूँ, और ये call record हो रही है। बताइए, मैं आपकी क्या मदद कर सकती हूँ? (Hello, Rasoi Caterers. I am the AI assistant here, and this call is recorded. How can I help you?) **Caller:** मैं Nilesh Shah, पच्चीस तारीख का function है, गृह प्रवेश। तीन सौ लोगों का order है। अब लोग कम आ रहे हैं, एक सौ अस्सी ही होंगे। तो एक सौ अस्सी का ही bill बनाइए। (This is Nilesh Shah; I have a function on the 25th, a housewarming. The order is for three hundred people. Now fewer are coming, only a hundred and eighty. So make the bill for a hundred and eighty.) **AI employee:** आपका order मेरे सामने है, तीन सौ plates, Gujarati thali menu, पच्चीस तारीख शाम। बदलाव ज़रूर हो सकता है, लेकिन पहले मैं आपको contract की एक शर्त बता दूँ, ताकि कोई surprise ना हो। (Your order is in front of me: three hundred plates, Gujarati thali menu, evening of the 25th. A change can certainly happen, but first let me tell you one term in the contract, so there are no surprises.) **Caller:** कौन सी शर्त? (Which term?) **AI employee:** Contract में लिखा है कि guest count function से सात दिन पहले तक बदला जा सकता है। उसके बाद, final bill कम से कम confirmed count के अस्सी percent का बनता है, यानी दो सौ चालीस plates। आज तीन दिन बाकी हैं, और सब्ज़ी, दूध, मिठाई का सामान तीन सौ के हिसाब से order हो चुका है। (The contract says the guest count can change up to seven days before the function. After that, the final bill is at least eighty percent of the confirmed count, which is two hundred and forty plates. Three days are left today, and the vegetables, milk and sweets have already been ordered for three hundred.) **Caller:** दो सौ चालीस? ये तो बहुत है। साठ plates का पैसा फ़ालतू जाएगा। (Two hundred and forty? That is a lot. Sixty plates' worth of money wasted.) **AI employee:** आपकी बात सही है, इसलिए मैं कुछ रास्ते बताती हूँ ताकि वो पैसा बेकार ना जाए। पहला, जो खाना बचे, उसे हम containers में pack करके देंगे, आप पड़ोसियों या किसी संस्था को दे सकते हैं, packing का कोई charge नहीं। दूसरा, मिठाई अभी तक बनी नहीं है, उसे एक सौ अस्सी के हिसाब से कम कर सकते हैं। (You have a point, so let me give you some options so that money is not wasted. One, any leftover food we pack into containers for you; you can give it to neighbours or a charity, with no packing charge. Two, the sweets are not made yet, so they can be reduced to a hundred and eighty.) **Caller:** मिठाई कम करने से कितना कम होगा? (How much less if the sweets are reduced?) **AI employee:** मिठाई का हिस्सा per plate पैंसठ रुपये है। अगर साठ plates की मिठाई कम हो, तो तीन हज़ार नौ सौ रुपये कम होंगे। मैं इसे अभी bill में adjust कर सकती हूँ, ये मेरे हाथ में है। (The sweet portion is sixty-five rupees per plate. If sweets for sixty plates are cut, that is three thousand nine hundred rupees less. I can adjust that in the bill right now; that is within my authority.) **Caller:** ठीक है। पर फिर भी एक सौ अस्सी पर नहीं आ सकते? पुराने customer हैं हम, पिछली दिवाली भी आपसे ही करवाया था। (Okay. But still, can we not come down to a hundred and eighty? We are old customers; we had you for last Diwali too.) **AI employee:** आप पुराने customer हैं, ये record में भी है, धन्यवाद। अस्सी percent से नीचे जाना मैं खुद तय नहीं कर सकती, ये owner Mr Thakkar का फ़ैसला है। मैं आपकी request उन्हें भेज रही हूँ, पुराने customer होने की बात के साथ। वो आज शाम सात बजे तक आपको जवाब देंगे। (You are an old customer; it is in the record too, thank you. Going below eighty percent is not something I can decide; it is the owner Mr Thakkar's call. I am sending him your request, noting that you are an old customer. He will reply by 7 pm today.) **Caller:** ठीक है। और अगर उन्होंने मना कर दिया? (Okay. And if he says no?) **AI employee:** तो bill दो सौ चालीस plates का बनेगा, मिठाई में तीन हज़ार नौ सौ कम करके, और बचा खाना pack करके आपको मिलेगा। Final count कल शाम छह बजे तक confirm करना होगा, उसके बाद kitchen में तैयारी शुरू हो जाती है। मैं ये सब लिखकर WhatsApp पर भेज रही हूँ। (Then the bill is for two hundred and forty plates, less three thousand nine hundred for the sweets, and the leftover food is packed for you. The final count must be confirmed by 6 pm tomorrow, after which the kitchen starts preparing. I am sending all of this in writing on WhatsApp.) **Caller:** ठीक है, शाम का इंतज़ार करता हूँ। (Okay, I will wait for the evening.) **AI employee:** Recap: contract की सात दिन की शर्त के हिसाब से minimum दो सौ चालीस plates, मिठाई साठ plates कम, तीन हज़ार नौ सौ की बचत, बचा खाना free packing में। एक सौ अस्सी की request Mr Thakkar के पास, जवाब आज शाम सात तक। Final count कल शाम छह तक। गृह प्रवेश की बधाई, Nilesh जी। (Recap: under the contract's seven-day term, a minimum of two hundred and forty plates, sweets cut by sixty plates, saving three thousand nine hundred, leftovers packed free. The request for a hundred and eighty is with Mr Thakkar, reply by 7 pm today. Final count by 6 pm tomorrow. Congratulations on the housewarming, Nilesh ji.) ## Start Hear it answer your own number: https://www.brandbakery.tech/contact. More demos: https://www.brandbakery.tech/demos. --- Brand Bakery is a design-first digital studio in New Delhi. 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