# Appointments booked, reminded and refilled without the front desk

> The AI receptionist books appointments on WhatsApp or the phone from your real calendar, sends a reminder the day before, moves slots when someone cannot come and offers freed slots to your waitlist. It never gives medical or professional advice.

- Page: https://www.brandbakery.tech/demos/jobs/appointment-booking-reminders
- Last updated: 2026-10-22

Breadcrumb: [Home](https://www.brandbakery.tech/) > [Demos](https://www.brandbakery.tech/demos) > [By job](https://www.brandbakery.tech/demos/jobs) > Appointment booking and reminders

Demo business, not a client. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.

## How it works

- **Booking.** It offers free slots from your calendar and books the one the customer picks.
- **Reminder.** One reminder the evening before, with a reply option to confirm or move it.
- **Refill.** A cancelled slot goes to the next person on the waitlist.

## Screen replays

- [A home sample collection booked on WhatsApp, with the fasting note](https://www.brandbakery.tech/demos/at-work/diagnostics-lab-home-collection-whatsapp) (WhatsApp, Hinglish): A family member messages a lab for a home collection. The AI receptionist books the slot, sends the lab’s own preparation note and confirms the address.
- [The day-before reminder that moves one patient and fills the slot](https://www.brandbakery.tech/demos/at-work/eye-clinic-reminder-and-reschedule) (WhatsApp, Hinglish): The AI receptionist reminds tomorrow’s patients. One can’t come, so it moves her to Friday and offers the freed slot to the next person on the waitlist.
- [A cancelled slot offered to the waitlist and filled in eleven minutes](https://www.brandbakery.tech/demos/at-work/clinic-cancellation-fills-from-waitlist) (WhatsApp, English + Marathi): A patient cancels the 4 pm slot on WhatsApp. The AI receptionist offers it to the patients waiting for an earlier date, one by one, and updates the book when someone takes it.
- [The day-before survey reminder that saves the engineer a wasted trip](https://www.brandbakery.tech/demos/at-work/solar-survey-reminder-and-reschedule) (WhatsApp, Hinglish): The AI receptionist reminds every customer the evening before their roof survey. One can’t make it, so it moves the slot and gives the freed slot to the next customer in line.
- [A “fees?” DM to a gym becomes a booked trial session](https://www.brandbakery.tech/demos/at-work/gym-trial-booking-instagram) (Instagram DM, Hinglish): Someone asks a gym about fees on Instagram. The AI receptionist shares the plan prices, asks their goal and preferred time, and books a free trial with a trainer.
- [A CA office books an ITR appointment and sends the document list](https://www.brandbakery.tech/demos/at-work/ca-office-itr-appointment) (WhatsApp, Hinglish): A salaried client asks about filing returns. The AI receptionist books a slot with the right article assistant, sends the office’s document checklist and the fee from its list.
- [A lab report sent the moment it is ready, with the reading left to the doctor](https://www.brandbakery.tech/demos/at-work/lab-report-ready-whatsapp-no-interpretation) (WhatsApp, Hinglish): The lab marks a report ready. The AI receptionist sends the secure link, answers when the lab is open, and when the patient asks what a number means, books a doctor consult instead of guessing.
- [Missed the demo class? The parent hears back the same evening](https://www.brandbakery.tech/demos/at-work/coaching-demo-class-no-show-follow-up) (WhatsApp, Hinglish): A student booked for Saturday’s demo class doesn’t turn up. The AI admissions assistant messages the parent, finds out why, and rebooks without any pressure.
- [A car service booked on WhatsApp, with pickup and the estimate](https://www.brandbakery.tech/demos/at-work/car-service-booking-whatsapp) (WhatsApp, Hinglish): A car owner asks for a service slot. The AI receptionist reads the last job card, books the bay, arranges pickup and shares the workshop’s standard estimate.
- [A Manali homestay booked on WhatsApp at midnight, with the road note](https://www.brandbakery.tech/demos/at-work/homestay-booking-whatsapp) (WhatsApp, English): A family asks for a room for three nights. The AI receptionist checks the calendar, quotes from the tariff, takes the advance through the owner’s link and sends the directions.

## Demo calls

- [Diagnostic lab: Books a home blood test in Tamil](https://www.brandbakery.tech/demos/lab-home-collection-tamil) (Tamil, inbound, with video): A son books a full body checkup at home for his father. The receptionist gives the fasting rule and the price, books the slot, and asks a doctor to call about the report instead of reading results itself.
- [Dental clinic: Books a check-up after hours](https://www.brandbakery.tech/demos/clinic-receptionist) (Hinglish, inbound): A patient calls at night with tooth pain. The receptionist says it is the clinic’s AI assistant before anything else, books the slot and passes the price question to the front desk. It asks nothing clinical.

## Questions

### Which calendars does it work with?

Google Calendar and most clinic and salon booking software. We check yours on the first call.

### Can clinics use it?

Yes, as a receptionist only: booking, moving and reminding. Under the NMC guidelines of 6 Oct 2026 it sends no promotions or review requests for clinics.

### How many reminders does it send?

One per appointment by default. You decide the timing.

## Start

See it do this job for you: https://www.brandbakery.tech/contact. The AI employee: https://www.brandbakery.tech/ai-employees/receptionist.

---

Brand Bakery is a design-first digital studio in New Delhi. Start an enquiry at https://www.brandbakery.tech/contact or email support@brandbakery.tech. This is the Markdown copy of https://www.brandbakery.tech/demos/jobs/appointment-booking-reminders; the site index for language models is https://www.brandbakery.tech/llms.txt.
