# Every bulk enquiry answered before the buyer asks someone else > For online sellers, manufacturers and D2C brands, Brand Bakery builds an AI sales employee that calls every bulk and wholesale enquiry within a minute, from IndiaMART or your own site. It asks product, quantity, delivery pin code and GST needs, sends the price list you approved and follows up. Build fee plus monthly fee. - Page: https://www.brandbakery.tech/industries/online-sellers - Last updated: 2026-10-20 Breadcrumb: [Home](https://www.brandbakery.tech/) > [Industries](https://www.brandbakery.tech/industries) > Online sellers ## Enquiries come in from everywhere. Orders go to the fastest reply. You sell on marketplaces and your own site, and the bigger orders come as enquiries: an IndiaMART buy lead, a bulk order form, a WhatsApp from a reseller. The buyer has sent the same request to five other sellers. Your team is packing, listing and answering marketplace messages. The wholesale buyer who wanted 500 units gets a reply the next day, after they have already placed the order elsewhere. Where leads come from: IndiaMART, Your own website, WhatsApp enquiries, Bulk order forms, Google search, Marketplace storefronts. Where leads slip away: - IndiaMART leads go cold while your team packs orders - Bulk enquiries on your site sit in an inbox nobody checks - Quotes are sent and never followed up - Sample requests are forgotten - No record of what each buyer asked for last time ## The offer: AI sales employee **No lead goes unanswered.** A sales employee that is software: it has its own computer, email, phone line and WhatsApp number. It calls every new lead within a minute in Hindi, English or another Indian language, asks your qualifying questions, books the visit, follows up and logs every word. - **Its own computer.** Opens your lead emails, sheets and CRM with access you give it, the way a new hire would. - **Its own phone line.** Calls each new lead within a minute of the enquiry, announces that the call is recorded and says it is an AI when asked. - **Its own WhatsApp.** Sends the visit details, location pin and brochure on the official WhatsApp Business API, with approved templates. - **Its own email.** Replies to email enquiries, sends quotes you approved and copies your team on anything that needs them. What it does with each lead: Calls within a minute, Qualifies, Books the visit, Follows up, Logs it. Pricing: A one-time build fee plus a monthly fee, quoted after a short call. Set it against the salary of the person you would hire to make these calls, and remember it does not take Sundays off. If you only need calls answered, the AI Receptionist is ₹9,000 a month, 1,000 minutes included, then ₹7 a minute. Signature Website from ₹1.2 lakh. ## Hour by hour An illustration of how the employee works, not client results. - **8:10 am.** An IndiaMART buy lead arrives for 300 units of a gift hamper. Within a minute the employee calls, mentions the recording, and asks the quantity, the date and the delivery pin code. - **8:16 am.** It confirms the buyer needs a GST invoice, sends your approved bulk price list and two product photos on WhatsApp, and logs everything in your sheet. - **1:30 pm.** A reseller who filled in your website's bulk form asks for 30 days' credit. The employee says your team decides credit, and passes it on with the details. - **6:00 pm.** A buyer who asked for a sample last week gets one follow-up asking whether it arrived and whether they want to place the order. - **Every day.** Marketplace buyers stay on the marketplace's own messaging. The employee works only the enquiries that came to you directly or through IndiaMART. ## Questions it qualifies on - Which product, variant and quantity - Retail, reseller or corporate buyer - Delivery pin code and the date they need it - Whether they need a GST invoice - Whether they want a sample first - Payment terms they are expecting ## A person steps in when - Prices below your floor, or custom products - Credit terms and large orders above your limit - Returns, damages and quality complaints - Anything that involves a marketplace's own rules ## Rules it never breaks - Calls only people who asked to be contacted: a form, a portal enquiry, a missed call or a callback request. - Says it is an AI assistant whenever someone asks. - Announces at the start of every call that it is recorded. - Follows TRAI commercial communication rules, with DLT registration in place before any outbound messaging. - Handles personal data under the DPDP Act, with a data processing agreement in your contract. ## Related AI employees - [AI sales employee](https://www.brandbakery.tech/ai-employees/sales-executive): Calls every new lead within a minute, qualifies, books the visit, follows up, logs it. Available at launch. - [AI customer support](https://www.brandbakery.tech/ai-employees/customer-support): Answers order and service questions, raises tickets, escalates complaints. - [AI collections and follow-up](https://www.brandbakery.tech/ai-employees/collections): Payment reminders by WhatsApp and call, records promises to pay. ## Related services - [E-commerce stores (Shopify, WooCommerce)](https://www.brandbakery.tech/services/web/ecommerce-websites): Your own store, fast on phones, with a checkout you can trust and customers you keep. - [Business websites](https://www.brandbakery.tech/services/web/website-design): A fast, mobile-first site that explains you in seconds and sends enquiries to WhatsApp. - [WhatsApp Business API marketing](https://www.brandbakery.tech/services/automation/whatsapp-marketing): Reach customers on the app they open all day, with their permission and a person behind it. - [Marketing automation and CRM setup](https://www.brandbakery.tech/services/automation/marketing-automation): Every enquiry captured, followed up on time, and traced to its source. - [Analytics and conversion tracking (GA4, GTM, consent)](https://www.brandbakery.tech/services/automation/analytics-setup): Know which ad, post and page brought each enquiry. ## Related work - [Pure Prakriti: A monsoon you can scroll through](https://www.brandbakery.tech/work/pure-prakriti): A herbal hair-care brand that sells on Amazon got a storefront that feels like rain on glass and still loads like a text page. - [Mino Bowls: A finished design, now with a real checkout](https://www.brandbakery.tech/work/mino-bowls): A Delhi bowl-kit brand had a finished design and no way to take an order. We put it on Shopify's headless stack, with a checkout nobody can tamper with. ## Questions ### Will it contact my marketplace buyers? No. Marketplace buyers stay on the marketplace, under its rules. The employee works the enquiries that reach you directly: IndiaMART, your website, your WhatsApp and bulk order forms. ### Can it send quotes? It sends the price lists and slabs you approve. Custom prices, credit terms and anything below your floor go to a person on your team. ### Does it work with IndiaMART? Yes. It reads new buy leads and enquiries from the IndiaMART lead emails you already get, and calls each buyer within a minute. ### Can it also answer "where is my order?" That is the AI customer support role. It looks up the order in your system and replies on WhatsApp or email, and hands complaints to your team. ### Will buyers know it is an AI? Yes, whenever they ask. Every call starts with a recording notice, and it calls only people who asked to be contacted. ### What does it cost? A one-time build fee plus a monthly fee, quoted after a short call. Compare it with the salary of a sales executive. If your own store needs work, the Signature Website starts from ₹1.2 lakh. ## Start Tell us where your bulk enquiries come from and how they are handled today. Abhishek maps it with you on a call, then quotes a build fee and a monthly fee in writing. https://www.brandbakery.tech/contact --- Brand Bakery is a design-first digital studio in New Delhi. Start an enquiry at https://www.brandbakery.tech/contact or email support@brandbakery.tech. This is the Markdown copy of https://www.brandbakery.tech/industries/online-sellers; the site index for language models is https://www.brandbakery.tech/llms.txt.