# Distributor Order Desk Calculator

> For distributors and wholesalers: see how much of your team's day goes on taking retailer orders by phone and WhatsApp, and how many orders arrive after the desk closes.

- Page: https://www.brandbakery.tech/tools/distributor-order-desk
- Last updated: 2026-10-21

Breadcrumb: [Home](https://www.brandbakery.tech/) > [Tools](https://www.brandbakery.tech/tools) > Distributor Order Desk Calculator

Add the orders you take a month, the minutes one order takes and the hours your order desk works. See the staff hours that go on taking orders, how many people's whole day that is, the orders that wait for the next morning and the longest wait.

## Use it

Open the tool in a browser at https://www.brandbakery.tech/tools/distributor-order-desk. It is free and needs no signup.

## Use it from code

For a distributor or wholesaler taking retailer orders by phone and WhatsApp: from orders a month, minutes per order and the desk's days and hours, the staff hours spent taking orders, how many people's whole day that is, the share of orders arriving while the desk is closed (the distributor's own figure, or an even-spread estimate over 8 am to 10 pm), the order value waiting for the next opening and the longest wait. The value is waiting, not lost.

`POST https://www.brandbakery.tech/api/tools/distributor_order_desk` with a JSON body, or call the `distributor_order_desk` tool on the [MCP server](https://www.brandbakery.tech/mcp).

| Input | Type | Required | Description |
| --- | --- | --- | --- |
| `ordersPerMonth` | number | yes | Retailer orders taken a month. |
| `minutesPerOrder` | number | yes | Minutes to take one order: listen, check stock and price, confirm and enter it in billing. |
| `openHour` | number | yes | Desk opening time in hours from midnight, e.g. 10 or 9.5. |
| `closeHour` | number | yes | Desk closing time in hours from midnight, e.g. 19 for 7 pm. |
| `openDays` | integer | yes | Days the desk works a week, counted from Monday: 6 is Monday to Saturday. |
| `outsideHoursPercent` | number | no | Optional: the distributor's own share of orders that arrive while the desk is closed. Left out, an even-spread estimate is used. |
| `averageOrder` | number | yes | Average order value, in rupees. |

## Questions owners ask

**What counts as one order?** One retailer placing one order, whether it comes as a call, a WhatsApp message, a voice note or a photo of a handwritten list. Count the orders your team keyed into billing last month.

**Where does the after-hours estimate come from?** If you leave that field blank, the calculator assumes orders arrive evenly from 8 am to 10 pm, every day, and counts the share that falls outside your desk hours. It is arithmetic, not a survey. The timestamps in your order WhatsApp will give a better figure.

**Are after-hours orders lost?** Usually not. A regular retailer waits for the morning. The cost is the morning pile-up, mistakes when orders are keyed in a rush, and the retailer who needed stock today and called another distributor. We do not have a reliable figure for how often that happens, so the calculator does not price it.

**What does "people on orders" mean?** The hours your team spends taking orders, divided by the hours the desk is open. 0.5 means half of one person's working day goes on taking orders. 2 means two people do nothing else.

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Category: [Leads & sales](https://www.brandbakery.tech/tools/category/sales)

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Brand Bakery is a design-first digital studio in New Delhi. Start an enquiry at https://www.brandbakery.tech/contact or email support@brandbakery.tech. This is the Markdown copy of https://www.brandbakery.tech/tools/distributor-order-desk; the site index for language models is https://www.brandbakery.tech/llms.txt.
