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Act 01AI collections · WhatsApp · Hinglish

An EMI reminder three days early, and a promise-to-pay recorded

The AI assistant reminds a borrower that the EMI is due. The borrower’s salary is late, so it records the date he gives and passes the request to the branch.

Demo business, not a client Sahyog Finance, Indore is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.

The situation. Many missed EMIs are simply forgotten. A reminder before the due date prevents bounce charges for the customer and follow-ups for the branch.

Demo business, not a clientWhatsApp · Sahyog Finance, Indore
Finished
WhatsApp BusinessOfficial API
AI employee: Namaste Raju ji, main Sahyog Finance ki AI assistant hoon. Aapke two-wheeler loan ki EMI ₹3,140, 5 November ko auto-debit hogi. Account mein balance rakh lijiye. Demo data.Hello Raju ji, I am Sahyog Finance’s AI assistant. Your two-wheeler loan EMI of ₹3,140 will auto-debit on 5 November. Please keep the balance in your account.10:30 am
BorrowerBorrower: Salary 8 tareekh ko aayegi is baar.My salary comes on the 8th this time.11:02 am
AI employee: Batane ke liye dhanyavaad. Maine 8 November note kar liya hai. Debit ki tareekh badalne ka faisla branch karegi, aur bounce charge ki jaankari bhi wahi denge. Branch se Ms Jain aaj aapko call karengi.Thank you for telling us. I have noted 8 November. The branch decides whether the debit date can move, and will explain any bounce charge. Ms Jain from the branch will call you today.11:02 am
>_Loan systemTwo-wheeler loans

11:03Promise to pay: 8 Nov. Request to branch: move presentation date. Customer informed politely.

Scripted replay. The business is invented, the numbers are demo data, and no real customer is shown.

Act 02When the replay ends

What the business has

The number it moves: EMIs paid on the due date

  • The borrower hears about the EMI before it bounces.
  • His own date is recorded, with no pressure.
  • The branch decides on the debit date and charges.

Act 03The rules on this job

Inside the lines you draw

  • Says it is an AI in its first message.
  • Service reminders only: no new loans or products offered.
  • No threats, no calls or messages outside the hours the lender’s fair practices code allows, and every dispute or hardship goes to a person.
  • The business, the people and the numbers are invented. No real customer appears.
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