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Act 01AI collections · WhatsApp · Hinglish

Fee instalment reminders that end with a receipt, and one extension sent to accounts

The AI assistant reminds parents that the second instalment is due, sends the payment link and receipt, and passes a parent’s extension request to the accounts desk.

Demo business, not a client Prakashpath Academy, Kota is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.

The situation. The accounts desk spends the first week of every month calling parents about instalments. Most just needed a polite reminder and a link.

Demo business, not a clientWhatsApp · Prakashpath Academy, Kota
Finished
>_Fee ledgerInstalment 2, due 1 Nov

28 Oct212 students with instalment 2 due on 1 Nov. Reminders sent on the approved utility template. Demo data.

10:41Extension request: Aarav, instalment 2, asks for 15 Nov. Assigned to accounts.

1 Nov171 paid through the link, receipts sent automatically. 9 extension requests with accounts. 32 get a second reminder.

WhatsApp: a parent
AI employee: Namaste, main Prakashpath Academy ki AI assistant hoon. Aarav ki fees ki doosri kisht ₹46,250, 1 November ko due hai. Payment link yeh hai. Koi sawaal ho toh yahin likhiye.Hello, I am Prakashpath Academy’s AI assistant. Aarav’s second fee instalment of ₹46,250 is due on 1 November. Here is the payment link. Write here if you have any question.10:00 am
ParentParent: Is mahine thoda tight hai, 15 November tak de sakte hain?This month is a bit tight. Can we pay by 15 November?10:40 am
AI employee: Main samajh sakti hoon. Extension ka faisla accounts desk karta hai. Maine aapki request Mr Saxena ko bhej di hai, woh aaj shaam tak call karenge.I understand. The accounts desk decides extensions. I have sent your request to Mr Saxena and he will call you by this evening.10:40 am

Scripted replay. The business is invented, the numbers are demo data, and no real customer is shown.

Act 02When the replay ends

What the business has

The number it moves: Instalments paid by the due date

  • Most parents pay from the first reminder.
  • Every receipt goes out without anyone typing it.
  • Hardship requests reach a person the same day.

Act 03The rules on this job

Inside the lines you draw

  • Says it is an AI in its first message.
  • Polite reminders only. It never threatens to stop classes or withhold results.
  • Extensions and waivers are decided by a person.
  • The business, the people and the numbers are invented. No real customer appears.
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