Bali
Chief of staff
Breaks every ask into tasks, gives each one to the right teammate and tracks where it stands.
Wrote 113 of the first 181 commits to our own operations dashboard, the Brand Bakery Hub.
Act 01New offer, taking first clients
You already pay for leads. This is the salesperson who calls every one of them back in under a minute, at 11 pm and on Sundays, and never lets one go cold.
Brand Bakery builds AI employees with their own computer, email, phone and WhatsApp. The lead role calls every new enquiry within a minute, in Hindi, English and other Indian languages, qualifies it, books the visit and follows up. You approve what matters. A build fee plus a monthly fee; the AI Receptionist starts at ₹9,000 a month.
Act 02The demo
A call comes in after hours. The employee answers, books, confirms on WhatsApp and hands the one thing it may not decide to a person. Every step lands in the log.
Call recording notice played
AI employeeHello, thanks for calling. This call is recorded. How can I help?
CallerHi, can I book a check-up for tomorrow morning?
AI employeeOf course. I have 10:30 or 11:15 tomorrow. Which suits you?
Caller11:15. Sorry, am I talking to a person?
AI employeeI am an AI assistant for the clinic. A person on the team can call you back whenever you like.
CallerThat is fine. 11:15, please.
AI employeeDone. You are booked for 11:15 tomorrow. I am sending the details on WhatsApp now.
9:42 pmBooked tomorrow, 11:15, in the clinic calendar
9:43 pmSent booking details on WhatsApp, approved template
9:46 pmDiscount request is outside the written limits. Handed to the front desk with the full conversation
9:47 pmAdded to the end-of-day summary for the team
See it on a call
We show you what it does on your own workflow, before you pay for a monthly plan.
Book a discovery callA scripted example of how an AI receptionist works. Not a recording, and not a real customer.
Sample calls
9 staged calls across Indian businesses, in English, Hindi, Hinglish, Tamil and Marathi. The voices are synthetic and the businesses invented, but each call follows the rules a real one does: recording notice, honest about being an AI, and a person for anything outside its limits.
Dental clinic · Smile Studio Dental (invented)
A patient calls at night with tooth pain. The receptionist triages, books the slot, says it is an AI when asked and passes the price question to the front desk.
What it did
Voice: Sarvam Bulbul, Priya. Scripted and synthetic: not a recording, not a real customer.
Act 03The idea
Most businesses don't need "an AI strategy". They need someone to call back the lead who enquired at 11 pm, chase the pending invoice, and confirm tomorrow's bookings before the front desk opens. We build that someone as software, around your business and your rules.
Brand Bakery maps the job with you, builds it, connects it to your phone line, WhatsApp, email and software, trains it on your price lists and FAQs, then runs it after launch. You approve anything that matters before it goes out. Every action is logged.
Act 047 roles
Start with the job that costs you most when it slips: the clinic call nobody picked up, the property lead that went cold overnight, the fee nobody chased. Each employee does one role, shaped around how you already work.
Calls every new lead within a minute, qualifies, books the visit, follows up, logs it.
Picks up calls and WhatsApp 24x7, books appointments, puts urgent ones through to staff.
Answers order and service questions, raises tickets, escalates complaints.
See the rolePayment reminders by WhatsApp and call, records promises to pay.
See the roleData entry across portals, daily reports, order updates, vendor follow-ups.
See the rolePhone-screens applicants, shortlists, books interviews.
See the roleAny other repeatable job, scoped together.
See the roleAct 05How it works
We build it around your workflow. You test it before any customer hears it. Then we keep running it with you, month after month.
We sit with you and write down exactly what the role does today: which calls and messages it handles, which tools it uses, what it may promise, and where a human must step in.
We build your employee from scratch around your workflows and connect it to the phone line, WhatsApp, email and software it needs. The written limits on what it may say and do are part of the build.
We train it on your material: price lists, FAQs, scripts, past conversations, your tone of voice. Then you test it, correct it and approve it before a single real customer talks to it.
It goes live with its own credentials, permissions for each action, an approval queue for anything sensitive, and a full activity log. We start with inbound and opted-in conversations.
We run it with you. A monthly plan covers running costs, monitoring, and retraining as your offers, prices and processes change, so it stays accurate.
Act 06Honest limits
Act 07Safety and limits
Indian rules for calls, messages and personal data are part of the build, not an afterthought. Here is what protects your customers, and you.
Every employee ships with
Every employee gets written limits: what it may promise, the discount ceiling when it negotiates, your payment and refund rules. Anything beyond them goes to a human on your team. Setting these limits is part of the setup, not an extra.
Sensitive actions wait in an approval queue until a person says yes. Each employee has its own credentials and permissions per action, and heartbeats show whether it is working. You can see an audit log of everything it did.
Your AI employee says it is an AI assistant when asked, and call recording is announced at the start of the call. That protects your customers, and it protects you.
Promotional and service calls and messages in India fall under TRAI commercial communication rules: sender registration on the DLT platform, consent, and approved number series. We start with inbound conversations and opted-in follow-ups, and we move to outbound only once your registration is in place.
WhatsApp runs through an official WhatsApp Business API provider, with approved templates for messages that go out after the 24-hour window. No unofficial workarounds that put your number at risk.
The Digital Personal Data Protection (DPDP) Act applies to every call and chat your employee handles. Brand Bakery acts as your processor, and a short data processing agreement goes into every contract.
We will not tell you it replaces your whole team. We show you what it does, on your workflow, before you pay for a monthly plan.
This page explains how we set employees up. It is not legal advice, so check your own situation.
Act 08Proof
You can see it working here first. Brand Bakery runs on a team of seven AI employees that find leads, write copy, design, ship code and talk to prospects, with Abhishek approving the decisions.
Abhishek Kumar Human
Sets the direction, talks to every client and approves what ships.
Chief of staff
Breaks every ask into tasks, gives each one to the right teammate and tracks where it stands.
Wrote 113 of the first 181 commits to our own operations dashboard, the Brand Bakery Hub.
Engineering
Writes, tests and deploys the code. Every production release goes through him.
Wrote 38 of the first 181 commits to the Hub, and built our private client-feedback pages in two days with about 90 tests.
Motion and design
Designs the screens, visuals and animated previews, like the Arzi rounds.
Gets alerted when a client edits a design in BB Studio.
AI video studio
Makes the videos, voiced in Indian languages through Sarvam.
Content and copy
Writes Brand Bakery's words and checks every claim.
Writes for the Pulse articles on this site.
Prospects and research
Finds businesses we can help, and researches them first.
Imports leads into the Hub's outreach pipeline, where each one is scored before Bali approves it.
Brand communication and sales
The one who talks to leads and books them in with Abhishek.
The only role in the Hub's outreach pipeline allowed to contact a lead, and only after approval.
Bali, Viren, Mira, Reet, Tara, Leo and Aria are software, built and supervised by Brand Bakery. None of them can sign a contract, set a price or push to a live site without Abhishek's approval.
Meet our own AI teamAct 09Pricing
A one-time build fee plus a monthly fee. Weigh it against the salary of the person you would otherwise hire, not against a chatbot subscription.
One-time build
On request
Every month
On request
Starting smaller? The AI Receptionist answers your calls and WhatsApp for a flat ₹9,000 a month, with 1,000 minutes included and ₹7 a minute after that. See the AI Receptionist
Telephony, WhatsApp provider and model usage costs are shown separately so you see exactly what you pay for.
We quote after a short call, so the price matches the role.
Act 10Questions
If yours is not here, ask it on a call. We answer plainly.
Software built to do one job in your business: the computer and phone work a person does today, such as answering calls, replying on WhatsApp, following up leads and updating your CRM. It works within limits you write down and hands everything else to a person.
No, and we will not promise that. It takes the repetitive calls, messages and data entry off your team, so they spend their day on the work that needs a person. Anything that needs judgement goes to them.
The AI sales employee is a one-time build fee plus a monthly fee, quoted after a short call because every sales process is different. The AI Receptionist is a flat ₹9,000 a month with 1,000 minutes included, then ₹7 a minute.
Compare it with a salary, because it does a salesperson's calling work. It picks up every lead within a minute, at any hour, takes no leave and logs every call. Your salespeople spend their time on site visits and closing instead of dialling.
Yes, if they ask. The employee says it is an AI assistant when asked, and call recording is announced at the start of every call.
Yes, when it is done properly. Calls and messages follow TRAI commercial communication rules, including DLT registration and consent. WhatsApp runs through the official Business API with approved templates. This is not legal advice, so check your own situation.
The DPDP Act applies to every call and chat your employee handles. Brand Bakery acts as your processor, each employee has its own scoped login, and every action is written to an audit log. A data processing agreement goes into every contract.
New offer, taking first clients
Start with the one job that slips most often. We map it with you, build it, and you test it before a single real customer talks to it.