Act 01Custom AI employee · Next wave
A custom AI employee for the job only your business has
A custom AI employee takes on a repeatable job, done on a computer or a phone, that our standard roles do not cover: sending daily rate quotes, updating a franchise portal or confirming bulk orders. We scope it with you first: the tools, the limits and where a person approves. Pricing is a setup fee plus a monthly fee.
Act 02The job
What it does
Any other repeatable job, scoped together.
- Works in browsers and desktop apps, forms, spreadsheets and CRMs
- Makes and receives calls, and handles WhatsApp and email
- Follows up, schedules and collects information
- Negotiates within limits you set
- Reports what it did, every day
- Is scoped with you, in writing, before we build anything
Act 03Example day
A shift, hour by hour
An illustration of a typical day for this role, not results from a client.
Scoping call
We write down what the job is, which tools it touches and where a person must approve.
Build and test
We build it and you test it on real examples from your business, until the answers are right.
Live
It goes live with its own login, an approval queue and a full activity log.
Every month
We review the log with you and retrain it when your prices, products or process change.
Illustrative Times and events are examples of how the role works.
Staged demo
Watch it work a computer
A recording of an AI employee using an invented business's own tools: mail, a spreadsheet and an invoicing app. It works within written limits and asks a person when it reaches one.
An order desk that turns emails into invoices
Kettle Theory Wholesale (invented)
A wholesale purchase order arrives by email. The AI employee reads it, adds the rows to the orders sheet, checks stock, asks the owner before giving more than its discount limit, creates the invoice and replies with it attached.
- Reads a new purchase order in the inbox
- Adds three rows to the orders sheet and flags low stock
- Asks the owner before going past its 5% discount limit
- Creates the invoice once the owner approves
- Replies with the invoice and the delivery date
Act 04Channels and hand-over
Where it works. When it steps back.
Channels
- Phone calls
- WhatsApp Business API
- Browser and desktop apps
Hands over to a person when
- Anything falls outside the written limits
- A decision needs a person
- Something looks wrong
Suits
- Businesses whose workflow does not fit a standard role
- Teams with one clearly repeatable job
Act 05Questions
Asked often
Every employee says it is an AI when asked, announces call recording and follows your written limits.
How do I know if my job suits an AI employee?
If it repeats, happens on a computer or a phone, and follows rules you can write down, it probably does. A short scoping call settles it.
What does scoping involve?
We sit with you and write down exactly what the role does, which tools it uses, and where a person must approve.
Can you start with a smaller job?
Yes, and we recommend it. Start with one clear job, see it work, then widen the scope.
Act 06Related roles
The rest of the team
Custom AI employee
Put it on shift
Tell us about the job today: the calls, the messages, the tools. We map it with you, then quote a one-time setup and a monthly fee.