Act 01Automation and AI
AI chatbots and website assistants that answer Indian customers at any hour
Brand Bakery builds AI chatbots and website assistants for Indian small and mid-size businesses. It answers only from material you approve, captures leads at any hour and hands the chat to a person when unsure. It always says it is an AI, on your website or WhatsApp. Pricing is shared after a short call.
Act 02Is it for you?
Who this is for
Made for
- Coaching institutes, real estate teams and online sellers answering the same customer questions again and again
- Sites that get enquiries at night and on Sundays, and lose them by morning
- Teams that want leads qualified and captured before a person steps in
- Owners who want a careful first step into AI before a full AI employee
Not the right fit
- Anyone who wants an assistant that guesses or promises things you have not approved
- Sensitive decisions on health, money or legal matters with no human check
- Teams with no written information about their business for it to draw on
Act 03Deliverables
What you get
Written into the scope before we start, so nothing is a surprise at handover.
- A list of the questions customers actually ask, drawn from your real enquiries
- A knowledge base built only from material you approve
- An assistant on your website, and on WhatsApp where it is in scope, in your tone of voice
- Lead capture that passes name, number and need to your email, CRM or WhatsApp
- Clear rules for what it may answer, what it must not and when it hands over
- A message that tells people they are talking to an AI assistant
- Testing against real questions, including tricky and off-topic ones
- A review of real conversations after launch, with fixes to the answers
Act 04Process and timeline
How it rises
Gather the questions
We list what customers ask and decide which questions the assistant handles and which go to a person.
Build the knowledge
We organise your approved information so the assistant answers from it and nothing else.
Set the limits
We write down what it may promise, what it must refuse and when it passes the chat to your team.
Test hard
Normal, awkward and trick questions, with every wrong or risky answer fixed before launch.
Launch small and improve
We go live with a small pilot, read real conversations with you and sharpen the answers.
A focused pilot is quicker than a full rollout. Dates depend on how ready your information is and are agreed in writing before work starts.
Act 05Concept demo
What it looks like
A staged ai chatbots and website assistants project for an invented brand, so you can see the kind of work before you brief us.
Tulsi & Tide, ayurvedic skincare from Goa
A website assistant that answers like a good shop assistant: asks about skin, recommends one product and offers a person when it should. Try it below.
Hi, I’m the Tulsi & Tide assistant, an AI. I answer from our product sheets and policies, and I’ll pass you to our skincare team for anything else. What can I help with?
Behind the answer
Ask a question. Each reply shows the approved source or rule it came from.
Scripted demo for an invented brand. No live AI and nothing you click is sent anywhere.
A concept we made to show the work, for a brand that does not exist. Client work is under Examples.
Pricing
On request, shared after a short call
AI usage fees, messaging fees and tool subscriptions are billed separately. No assistant is perfect, so we set limits and a human handoff, and we do not promise a number of leads or a share of enquiries it will handle. Customer data is handled under the DPDP Act.
- ScopeAgreed in writing before work starts
- TaxBrand Bakery is not registered for GST, so invoices carry no GST.
- DatesAgreed with you in writing, before work starts
Act 06Try it yourself
Free tools and further reading
Act 07Questions
Asked often
Straight answers. If yours is not here, ask it on the enquiry form.
Will the chatbot make things up?
It is built to answer only from the material you approve and to say it does not know when it is unsure. We test with tricky questions to find weak spots. No AI is perfect, which is why a person can always take over.
Will customers know they are talking to an AI?
Yes. The assistant introduces itself as an AI assistant, and says so again whenever someone asks.
Can it speak Hindi and other Indian languages?
We set up the languages your customers use.
Can it work on WhatsApp too?
Yes, where WhatsApp is in scope, through the official WhatsApp Business API. Our WhatsApp marketing service covers the channel setup.
What is the difference between a chatbot and an AI employee?
A chatbot answers questions and captures leads in a chat window. An AI employee takes on a defined role: it holds fuller conversations, makes calls and works your software, with your approval on anything that matters. The AI Receptionist costs ₹9,000 a month, including 1,000 minutes, then ₹7 a minute.
What happens to my customers' data?
Personal data your assistant collects falls under the DPDP Act. We ask for consent where it is needed, limit who can see conversations, and keep the accounts in your name so you decide what is stored.
How much does it cost?
Pricing is shared after a short call. We begin with a small pilot, so you read real conversations before you widen it.
AI chatbots and website assistants
Ready when you are
Tell us what is not working today. After a short call you will know whether this service fits, and you get the scope, price and dates in writing before any work begins.
Last updated . Prices and scope are confirmed in writing for every project.