Act 01For online sellers
Every bulk enquiry answered before the buyer asks someone else
For online sellers, manufacturers and D2C brands, Brand Bakery builds an AI sales employee that calls every bulk and wholesale enquiry within a minute, from IndiaMART or your own site. It asks product, quantity, delivery pin code and GST needs, sends the price list you approved and follows up. Build fee plus monthly fee.
Act 02How leads reach you today
Enquiries come in from everywhere. Orders go to the fastest reply.
You sell on marketplaces and your own site, and the bigger orders come as enquiries: an IndiaMART buy lead, a bulk order form, a WhatsApp from a reseller. The buyer has sent the same request to five other sellers.
Your team is packing, listing and answering marketplace messages. The wholesale buyer who wanted 500 units gets a reply the next day, after they have already placed the order elsewhere.
- IndiaMART
- Your own website
- WhatsApp enquiries
- Bulk order forms
- Google search
- Marketplace storefronts
Where leads slip away
- IndiaMART leads go cold while your team packs orders
- Bulk enquiries on your site sit in an inbox nobody checks
- Quotes are sent and never followed up
- Sample requests are forgotten
- No record of what each buyer asked for last time
Act 03AI sales employee
No lead goes unanswered
A sales employee that is software: it has its own computer, email, phone line and WhatsApp number. It calls every new lead within a minute in Hindi, English or another Indian language, asks your qualifying questions, books the visit, follows up and logs every word.
- Calls within a minute
- Qualifies
- Books the visit
- Follows up
- Logs it
Its own computer
Opens your lead emails, sheets and CRM with access you give it, the way a new hire would.
Its own phone line
Calls each new lead within a minute of the enquiry, announces that the call is recorded and says it is an AI when asked.
Its own WhatsApp
Sends the visit details, location pin and brochure on the official WhatsApp Business API, with approved templates.
Its own email
Replies to email enquiries, sends quotes you approved and copies your team on anything that needs them.
Pricing
Priced like a hire
A one-time build fee plus a monthly fee, quoted after a short call. Set it against the salary of the person you would hire to make these calls, and remember it does not take Sundays off.
- AI sales employeeBuild fee plus monthly fee, quoted after a call
- Only need calls answered?AI Receptionist, ₹9,000 a month. 1,000 minutes included, then ₹7 a minute.
- Website too?Signature Website from ₹1.2 lakh
- TaxBrand Bakery is not registered for GST, so invoices carry no GST.
Act 04Hour by hour
A shift on your leads
An illustration of how the employee works for online sellers, not results from a client.
8:10 am
An IndiaMART buy lead arrives for 300 units of a gift hamper. Within a minute the employee calls, mentions the recording, and asks the quantity, the date and the delivery pin code.
8:16 am
It confirms the buyer needs a GST invoice, sends your approved bulk price list and two product photos on WhatsApp, and logs everything in your sheet.
1:30 pm
A reseller who filled in your website's bulk form asks for 30 days' credit. The employee says your team decides credit, and passes it on with the details.
6:00 pm
A buyer who asked for a sample last week gets one follow-up asking whether it arrived and whether they want to place the order.
Every day
Marketplace buyers stay on the marketplace's own messaging. The employee works only the enquiries that came to you directly or through IndiaMART.
Illustrative Times, names and events are examples of how the employee works.
Act 05Qualifying and hand-over
What it asks. When you take over.
Questions it qualifies on
- Which product, variant and quantity
- Retail, reseller or corporate buyer
- Delivery pin code and the date they need it
- Whether they need a GST invoice
- Whether they want a sample first
- Payment terms they are expecting
A person steps in when
- Prices below your floor, or custom products
- Credit terms and large orders above your limit
- Returns, damages and quality complaints
- Anything that involves a marketplace's own rules
Rules it never breaks
- Calls only people who asked to be contacted: a form, a portal enquiry, a missed call or a callback request.
- Says it is an AI assistant whenever someone asks.
- Announces at the start of every call that it is recorded.
- Follows TRAI commercial communication rules, with DLT registration in place before any outbound messaging.
- Handles personal data under the DPDP Act, with a data processing agreement in your contract.
Act 06Works well with
The rest of the kitchen
Leads are only as good as the page and the follow-up around them. These fit alongside the sales employee.
Related work, clearly labelled
Client: Pure PrakritiLiveA monsoon you can scroll through
A herbal hair-care brand that sells on Amazon got a storefront that feels like rain on glass and still loads like a text page.
Read the case study
Brand: Mino BowlsLiveA finished design, now with a real checkout
A Delhi bowl-kit brand had a finished design and no way to take an order. We put it on Shopify's headless stack, with a checkout nobody can tamper with.
Read the case study
Act 07Questions
Asked often
Straight answers. If yours is not here, ask it on a call.
Will it contact my marketplace buyers?
No. Marketplace buyers stay on the marketplace, under its rules. The employee works the enquiries that reach you directly: IndiaMART, your website, your WhatsApp and bulk order forms.
Can it send quotes?
It sends the price lists and slabs you approve. Custom prices, credit terms and anything below your floor go to a person on your team.
Does it work with IndiaMART?
Yes. It reads new buy leads and enquiries from the IndiaMART lead emails you already get, and calls each buyer within a minute.
Can it also answer "where is my order?"
That is the AI customer support role. It looks up the order in your system and replies on WhatsApp or email, and hands complaints to your team.
Will buyers know it is an AI?
Yes, whenever they ask. Every call starts with a recording notice, and it calls only people who asked to be contacted.
What does it cost?
A one-time build fee plus a monthly fee, quoted after a short call. Compare it with the salary of a sales executive. If your own store needs work, the Signature Website starts from ₹1.2 lakh.
Online sellers
Answer the big order first
Tell us where your bulk enquiries come from and how they are handled today. Abhishek maps it with you on a call, then quotes a build fee and a monthly fee in writing.