Act 01Automation and AI
WhatsApp Business API marketing for Indian businesses whose customers live on WhatsApp
Brand Bakery sets up WhatsApp Business API marketing for Indian small and mid-size businesses: an official provider, a verified business, approved templates, opt-in capture, broadcasts, automated replies and a shared team inbox. Messages reach only people who agreed to hear from you, and a person can take over any chat. Pricing is shared after a short call.
Act 02Is it for you?
Who this is for
Made for
- Coaching institutes, real estate teams and online sellers whose customers already message them on WhatsApp
- Teams that send order updates, appointment reminders or offers by hand from one phone
- Brands that want click-to-WhatsApp ads and landing pages to lead into a managed conversation
- Owners who need several staff to answer from one number
Not the right fit
- Clinics, hospitals and doctors: under the NMC guidelines of October 2026 we offer them only the AI Receptionist
- Anyone planning to message a bought or scraped list
- Businesses that want bulk promotions without customer consent
- Teams who want an unofficial workaround tool, which risks the number being banned
Act 03Deliverables
What you get
Written into the scope before we start, so nothing is a surprise at handover.
- WhatsApp Business API access through an official provider, with your business verified
- Message templates written in your voice and submitted for approval
- Opt-in capture on your website, QR codes, forms and chats, with a record of consent
- Broadcast and reminder flows for the use cases in scope, such as order updates, bookings and offers
- Automated replies for common questions, with a clear handoff to a person
- A shared inbox so your team can answer from one number
- Tagged click-to-WhatsApp links and QR codes, so you know which source started each chat
- Documentation and a review of results
Act 04Process and timeline
How it rises
Choose the first use case
We pick the one conversation that will help most, such as booking confirmations or order updates, and define success.
Set up the channel
We register the number with an official provider, verify the business and set up the team inbox.
Write the templates
Short, useful messages, submitted for approval, because WhatsApp reviews anything sent outside the 24-hour window.
Capture consent and connect
We add opt-in to your forms and links and connect your site or CRM where needed.
Launch small and review
We start with a small audience, watch replies and opt-outs, and adjust before going wider.
Business verification and template approval depend on Meta and your provider, so dates cannot be exact. We agree what we control in writing before work starts.
Act 05Concept demo
What it looks like
A staged whatsapp business api marketing project for an invented brand, so you can see the kind of work before you brief us.
Kettle Theory, a modern chai café
A WhatsApp channel people are glad to be on: one useful offer, a catalogue to order from and an easy way to stop offers. Try it below.
Today
Hi Meera, the monsoon’s here and so is our adrak chai. Two cups for ₹220 at Kettle Theory, Indiranagar, until Sunday. Tap below to order ahead and skip the queue.
4:42 pmBehind the message
Scripted demo for an invented café. Nothing you tap is sent anywhere, and no one is messaged.
A concept we made to show the work, for a brand that does not exist. Client work is under Examples.
Pricing
On request, shared after a short call
Provider subscriptions and per-message charges from Meta and the provider are billed separately and depend on your volume. We do not guarantee sales or response rates. Messaging follows opt-in rules, and personal data is handled under the DPDP Act.
- ScopeAgreed in writing before work starts
- TaxBrand Bakery is not registered for GST, so invoices carry no GST.
- DatesAgreed with you in writing, before work starts
Act 06Try it yourself
Free tools and further reading
Act 07Questions
Asked often
Straight answers. If yours is not here, ask it on the enquiry form.
What is the WhatsApp Business API?
The official way for a business to use WhatsApp at scale, through an approved provider. It supports a shared inbox, automated replies, approved templates and messages to many people who opted in.
How is it different from the WhatsApp Business app?
The app is made for one phone and a manageable number of chats. The API lets a team answer from one number, automate routine messages and connect WhatsApp to your website and systems.
Can I message my existing customer list?
Only the people who agreed to receive WhatsApp messages from you. We help you ask for that permission properly and keep a record, because messaging without it brings complaints and a blocked number.
What are message templates?
Pre-approved messages you can send to someone who has not messaged you in the last 24 hours. WhatsApp reviews them first, so we write them to be clear and useful.
Will my number get banned?
The biggest risks are unofficial bulk tools and messaging people who never opted in. We use an official provider, approved templates and recorded consent, and we watch blocks and opt-outs after every send.
Can an AI answer on WhatsApp?
Yes, for routine questions, with a handoff to a person. Our AI chatbots service covers that, or an AI employee can take on a fuller role.
How much does it cost?
Pricing is shared after a short call. Provider and per-message fees are billed separately and depend on how many messages you send.
WhatsApp Business API marketing
Ready when you are
Tell us what is not working today. After a short call you will know whether this service fits, and you get the scope, price and dates in writing before any work begins.
Last updated . Prices and scope are confirmed in writing for every project.