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Act 01Strategy and growth

Online reputation and review management for Indian businesses customers check first

Brand Bakery helps Indian businesses earn more genuine reviews and answer every one well: coaching institutes, real estate, interiors, solar, salons, restaurants and online sellers. You get a review audit across Google, Justdial and marketplaces, a simple way to ask happy customers, reply templates in your voice, alerts for new reviews and a monthly report. Pricing is shared after a short call.

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Pricing and scopeLast updated

Focus: what is working, found before you spend

Act 02Is it for you?

Who this is for

Made for

  • Coaching institutes, salons and restaurants where a star rating decides who gets the call
  • Real estate, interiors and solar firms whose buyers read reviews before a site visit
  • Online and IndiaMART sellers whose ratings lag behind the quality of their product
  • Businesses with unanswered negative reviews sitting at the top of their profile

Not the right fit

  • Anyone who wants fake reviews, review swaps or paid reviews
  • Anyone who wants genuine criticism removed or hidden
  • Clinics, hospitals and doctors: under the NMC guidelines of October 2026 we offer them only the AI Receptionist
  • Businesses with a real service problem they do not plan to fix

Act 03Deliverables

What you get

Written into the scope before we start, so nothing is a surprise at handover.

  1. A review audit across Google, Justdial, IndiaMART, marketplaces and social
  2. A simple review request routine: a link, a QR code and a WhatsApp message to send after a good visit
  3. Reply templates in your voice for praise, complaints and false reviews
  4. Alerts for new reviews, so none sits unanswered
  5. Help reporting reviews that break platform rules, through the proper process
  6. A monthly report on ratings, volume and the themes customers mention

Act 04Process and timeline

How it rises

  1. Audit

    We gather every review across platforms and sort them by theme and urgency.

  2. Answer the backlog

    We draft replies to unanswered reviews for you to approve, starting with the most visible.

  3. Ask at the right moment

    A link, a QR code and a short WhatsApp message make it easy for happy customers to leave a review.

  4. Watch

    Alerts flag new reviews, and replies go out within agreed hours.

  5. Learn

    Monthly themes show what customers praise and what keeps coming up, so you can fix the cause.

How long it takes

The audit and backlog replies come first. After that, monitoring runs month to month.

Pricing

On request, shared after a short call

We never buy, write or swap reviews, and we never ask platforms to remove genuine criticism. Platforms decide what they remove, and we do not promise a rating.

  • ScopeAgreed in writing before work starts
  • TaxBrand Bakery is not registered for GST, so invoices carry no GST.
  • DatesAgreed with you in writing, before work starts
Get a written quote

Act 05Try it yourself

Free tools and further reading

Pairs well with an AI employee

Act 06Questions

Asked often

Straight answers. If yours is not here, ask it on the enquiry form.

Can you remove bad reviews?

We can report reviews that break a platform's rules, such as spam, abuse or reviews from people who were never customers. Genuine criticism stays, and a thoughtful public reply often does more good than removal would.

Do you write or buy reviews?

Never. Fake reviews break platform rules and consumer protection guidelines, they get removed, and customers stop trusting you. We help you ask real customers at the right moment instead.

How should I reply to an angry review?

Quickly, calmly and briefly: acknowledge it, share no private details, and offer to sort it out offline. We draft replies for your approval, and anything about health or money goes past you first.

Which platforms do you cover?

Google, Justdial, IndiaMART, Amazon, Flipkart, Swiggy, Zomato and social, depending on where your customers look before they choose.

How do we get more reviews?

Ask happy customers right after a good experience, with a link that opens the review form. Our free WhatsApp link and QR tools make that easy, and an AI receptionist can send the link after a booking.

Do you manage reviews for clinics and doctors?

No. The National Medical Commission's guidelines of 6 October 2026 bar doctors and clinics from asking for, buying or sharing patient reviews and testimonials for promotion. For clinics and doctors we offer only the AI Receptionist, which answers calls and books visits.

How much does reputation management cost?

Pricing is shared after a short call. The cost depends on the number of locations and platforms, and it is fixed in writing.

Online reputation management and reviews

Ready when you are

Tell us what is not working today. After a short call you will know whether this service fits, and you get the scope, price and dates in writing before any work begins.

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Last updated . Prices and scope are confirmed in writing for every project.