From: procurement@ (Dubai) · 3:12 am
We are a hotel supplies trader. Need steel water jugs, 1.5 L. What is your MOQ and lead time? Please quote FOB Mundra.
Act 01AI sales executive · Email · English
An export enquiry answered by email in the buyer’s working hours
A buyer in Dubai emails at 3 am IST asking about MOQ and lead time. The AI sales assistant replies with the catalogue facts, asks the questions that decide the price, and passes the shipping terms to the export manager.
Demo business, not a client Kanak Steelware, Rajkot is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.
The situation. Export enquiries arrive overnight. By the time anyone replies, the buyer has three quotes from other countries.
Reply sent · 3:14 am
Thank you for writing to Kanak Steelware. I am the company’s AI sales assistant. Our 1.5 L jug has an MOQ of 500 pieces and a usual lead time of 4 to 5 weeks. To quote, could you confirm the finish (mirror or matt), your branding needs and the quantity? Our export manager will send the FOB Mundra quote within one working day.
Buyer reply · 9:40 am
Mirror finish, 1,200 pieces, no branding.
03:14Export lead: Dubai, hotel supplies, 1.5 L jugs, FOB Mundra. Waiting on finish and quantity.
09:41Sent to export manager Ms Shah with the full thread. Quote due Fri 23 Oct.
Scripted replay. The business is invented, the numbers are demo data, and no real customer is shown.
Act 02When the replay ends
What the business has
The number it moves: Export enquiries answered within an hour
- The overseas buyer gets an answer while still at their desk.
- The export manager gets the finish, quantity and port before quoting.
- MOQ and lead time come straight from the catalogue.
Act 03The rules on this job
Inside the lines you draw
- Says it is an AI in its first message.
- No price, Incoterm or payment term without the export manager.
- Lead times only from the catalogue, stated as usual, not promised.
- The business, the people and the numbers are invented. No real customer appears.
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