Act 01Diagnostic lab · Inbound · Tamil
Books a home blood test in Tamil
A son books a full body checkup at home for his father. The receptionist gives the fasting rule and the price, books the slot, and asks a doctor to call about the report instead of reading results itself.
Demo business, not a client Nalam Diagnostics, Chennai is an invented business. Scripted call with AI voices. The business is invented, and the AI says it is an AI at the start of the call.
Act 02The call
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Books a home blood test in Tamil
Diagnostic lab · Nalam Diagnostics, Chennai (invented)
A son books a full body checkup at home for his father. The receptionist gives the fasting rule and the price, books the slot, and asks a doctor to call about the report instead of reading results itself.
What it did
- Recording notice given, introduced itself as an AI
- Fasting instructions given before booking
- Price quoted from the lab’s rate card
- Report explanation passed to the lab doctor
- Home collection booked: tomorrow 7:00 am
- Address request and technician details sent on WhatsApp
Voice: Sarvam Bulbul, Ritu. Scripted and synthetic: not a recording, not a real customer.
- Hello, Anna Nagar Nalam Diagnostics-க்கு call பண்ணதுக்கு ரொம்ப thanks. இந்த call record ஆகுது. நான் lab-ஓட AI assistant. உங்களுக்கு எப்படி help பண்ணட்டும்?Hello, thank you for calling Nalam Diagnostics, Anna Nagar. This call is recorded. I am the lab’s AI assistant. How can I help?
- என் அப்பாவுக்கு வீட்டுலயே ஒரு full body checkup வேணும்.I want a full body checkup for my father, at home.
- சரி, நாங்க samples-அ வீட்லயே collect பண்ணுவோம். Test-க்கு முன்னாடி அவர் பத்து, பன்னிரண்டு மணி நேரம் எதுவும் சாப்பிடக் கூடாது. நாளைக்கு காலைல okay-வா?Sure, we collect samples at home. He should not eat anything for ten to twelve hours before the test. Is tomorrow morning okay?
- ஆமா, நாளைக்கு காலைல ஏழு மணிக்கு. இதுக்கு எவ்ளோ cost ஆகும்?Yes, tomorrow at 7 am. How much does it cost?
- Full body package-க்கு ரெண்டாயிரத்து நானூறு ரூபாய். Home collection free. ஏழு மணிக்கு book பண்ணட்டுமா?The full body package is ₹2,400, and home collection is free. Shall I book 7 am?
- ஆமா. Doctor report-அ explain பண்ண முடியுமா?Yes. Can a doctor explain the report?
- Report ஒரு நாள்ல WhatsApp-ல வந்துடும். Medical results-அ நானே explain பண்ண முடியாது. அதனால report ready ஆனதும் எங்க doctor உங்களுக்கு call பண்ண சொல்லியிருக்கேன்.The report comes on WhatsApp within a day. I can’t explain medical results myself, so I’ve asked our doctor to call you once it’s ready.
- சரி, good.Okay, good.
- நாளைக்கு காலைல ஏழு மணிக்கு book பண்ணிட்டேன். Address-அ WhatsApp-ல அனுப்புங்க; technician-ஓட பேரும் அதுல வரும். ரொம்ப thanks!Booked for 7 am tomorrow. Please send the address on WhatsApp; the technician’s name will come there too. Thank you!
Act 03The rules on this call
Honest from the first line
- It says it is an AI assistant in its first line, and that the call is recorded.
- It uses only the facts the business gave it. Anything else goes to a person, with a time.
- No guarantees, no invented offers, no pressure. Prices only from the business’s own list.
- The business is invented and both voices are AI. No real customer is on the call.
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