Act 01Dental clinic · Inbound · Hinglish
Books a check-up after hours
A patient calls at night with tooth pain. The receptionist says it is the clinic’s AI assistant before anything else, books the slot and passes the price question to the front desk. It asks nothing clinical.
Demo business, not a client Smile Studio Dental is an invented business. Scripted call with AI voices. The business is invented, and the AI says it is an AI at the start of the call.
Act 02The call
Play it, read along
The transcript follows the voice. Lines in Hindi and other Indian languages carry an English translation you can switch on.
Books a check-up after hours
Dental clinic · Smile Studio Dental (invented)
A patient calls at night with tooth pain. The receptionist says it is the clinic’s AI assistant before anything else, books the slot and passes the price question to the front desk. It asks nothing clinical.
AI demo call Transcript only for now: the script changed, and the audio is being re-recorded to match it.
What it did
- Said it is the clinic’s AI assistant at the start, then gave the recording notice
- Confirmed it is an AI when asked, offered a call back from the front desk
- Price question passed to the front desk
- Booked tomorrow 5:00 pm with Dr Mehta in the clinic calendar
- Confirmation sent on WhatsApp (approved template)
Scripted: not a recording, not a real customer.
- AI employeeनमस्ते, Smile Studio Dental में आपका स्वागत है। मैं clinic की AI assistant हूँ। ये call quality के लिए record हो रही है। बताइए, मैं आपकी क्या help कर सकती हूँ?Hello, welcome to Smile Studio Dental. I am the clinic’s AI assistant. This call is recorded for quality. How can I help?
- Callerहाँ hello, मुझे कल के लिए एक appointment चाहिए था। दाँत में थोड़ा दर्द है।Hi, I need an appointment for tomorrow. I have some tooth pain.
- AI employeeठीक है। कल Doctor Mehta के पास सुबह साढ़े दस या शाम पाँच बजे का slot खाली है। आपको कौन सा ठीक लगेगा?Alright. Dr Mehta has 10:30 am or 5 pm free tomorrow. Which suits you?
- Callerशाम पाँच बजे। वैसे, मैं किसी इंसान से बात कर रहा हूँ?5 pm. By the way, am I talking to a person?
- AI employeeनहीं, मैं clinic की AI assistant हूँ। आप चाहें तो front desk की team आपको सुबह call back कर सकती है।No, I am the clinic’s AI assistant. If you like, the front desk team can call you back in the morning.
- Callerनहीं, कोई बात नहीं। पाँच बजे book कर दीजिए। और root canal का कितना खर्चा होता है?No, that’s fine. Book 5 pm. And how much does a root canal cost?
- AI employeeRoot canal का खर्चा doctor check-up के बाद ही बता पाएँगे, तो मैंने आपका सवाल front desk के लिए note कर लिया है। Booking के लिए अपना पूरा नाम बता दीजिए?The doctor can only quote for a root canal after the check-up, so I have noted your question for the front desk. May I have your full name for the booking?
- CallerRohan Verma.
- AI employeeधन्यवाद Rohan जी। कल शाम पाँच बजे Doctor Mehta के साथ आपका appointment book हो गया है। Details मैं WhatsApp पर भेज रही हूँ। अगर दर्द बढ़ जाए तो इसी number पर call कीजिए। Take care!Thank you, Rohan. You are booked with Dr Mehta at 5 pm tomorrow. I am sending the details on WhatsApp. If the pain gets worse, call this number. Take care!
Act 03The rules on this call
Honest from the first line
- It says it is an AI assistant in its first line, and that the call is recorded.
- It uses only the facts the business gave it. Anything else goes to a person, with a time.
- No guarantees, no invented offers, no pressure. Prices only from the business’s own list.
- The business is invented and both voices are AI. No real customer is on the call.
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