Start a project

Act 01AI customer support · WhatsApp · Hinglish

“When will my net meter come?” answered from the job file

A customer’s panels are installed but the net meter is pending with the electricity company. The AI support assistant reads the job file, tells them the exact stage, and passes a stuck application to the installer’s liaison person.

Demo business, not a client Prakashdeep Solar Systems, Nagpur is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.

The situation. After installation, the most common call is about the net meter. Each one makes the office dig through a file.

Demo business, not a clientWhatsApp · Prakashdeep Solar Systems, Nagpur
Finished
WhatsApp BusinessOfficial API
CustomerCustomer: Panel lag gaye 3 hafte pehle. Net meter kab lagega?The panels were installed 3 weeks ago. When will the net meter be fitted?4:00 pm
AI employee: Namaste, main Prakashdeep Solar ki AI support assistant hoon. Aapki application 3 Oct ko file hui, inspection 14 Oct ko ho gaya. Ab meter lagana bijli company ke paas pending hai.Hello, I am Prakashdeep Solar’s AI support assistant. Your application was filed on 3 Oct and the inspection was done on 14 Oct. Fitting the meter is now pending with the electricity company.4:00 pm
CustomerCustomer: Itna time kyun? Subsidy bhi isi ke baad aayegi na?Why so long? And the subsidy comes only after this, right?4:03 pm
AI employee: Subsidy ka process portal par chalta hai, uski date main nahi bata sakti. Inspection ke baad 8 din ho gaye hain, isliye maine hamare liaison officer Mr Kale ko follow up karne bola hai. Woh kal tak update denge.The subsidy process runs on the portal, so I can’t give a date for it. It has been 8 days since the inspection, so I have asked our liaison officer, Mr Kale, to follow up. He will update you by tomorrow.4:04 pm
>_Job fileNet metering

16:00Job #SP-2231: installed 1 Oct. Net metering application filed 3 Oct. Site inspection done 14 Oct. Meter installation: pending with the electricity company. Demo data.

16:04Escalated to Mr Kale: meter pending 8 days after inspection. Customer update due Fri 23 Oct.

Scripted replay. The business is invented, the numbers are demo data, and no real customer is shown.

Act 02When the replay ends

What the business has

The number it moves: Status questions answered without an office call

  • The customer hears the exact stage, not “it is in process”.
  • A stuck application reaches the person who can chase it.
  • The office stops digging through files for status calls.

Act 03The rules on this job

Inside the lines you draw

  • Says it is an AI in its first message.
  • Never gives a subsidy amount or date.
  • Status only from the job file. No dates promised on behalf of the electricity company.
  • The business, the people and the numbers are invented. No real customer appears.
The AI customer supportFor solar installersJob: Returns, service and complaintsAll replays

Act 04More replays

Watch another job

Your business next

See it do your job

We build this replay on your own messages, prices and rules, then run it live for you before you decide.

Request a callbackAll replays
WhatsApp