Act 01Coaching institute · Inbound · Hinglish
Answers a parent and registers a scholarship test
A parent asks about JEE coaching. The counsellor explains batches and fees, registers the student for the scholarship test and sets a follow-up for a senior counsellor.
Demo business, not a client Pinnacle Academy is an invented business. Scripted call with AI voices. The business is invented, and the AI says it is an AI at the start of the call.
Act 02The call
Play it, read along
The transcript follows the voice. Lines in Hindi and other Indian languages carry an English translation you can switch on.
Answers a parent and registers a scholarship test
Coaching institute · Pinnacle Academy (invented)
A parent asks about JEE coaching. The counsellor explains batches and fees, registers the student for the scholarship test and sets a follow-up for a senior counsellor.
What it did
- Introduced itself as an AI counsellor
- Enquiry logged: JEE, 2-year, offline, class 11
- Fees and instalments quoted from the approved fee sheet
- Registered for Sunday’s scholarship test
- Admit card and syllabus sent on WhatsApp
- Senior counsellor follow-up set for after the result
Voice: Sarvam Bulbul, Neha. Scripted and synthetic: not a recording, not a real customer.
- नमस्ते, Pinnacle Academy में call करने के लिए धन्यवाद। मैं academy की AI counsellor हूँ। बताइए, किस course के बारे में जानना है?Hello, thank you for calling Pinnacle Academy. I am the academy’s AI counsellor. Which course would you like to know about?
- मेरी बेटी class eleven में है। JEE की coaching के बारे में पूछना था।My daughter is in class 11. I wanted to ask about JEE coaching.
- ज़रूर। हमारा दो साल का JEE classroom program weekdays में शाम को चलता है, और weekend batch भी है। वो offline पढ़ना चाहेगी या online?Of course. Our two-year JEE classroom programme runs on weekday evenings, and there is a weekend batch too. Would she prefer offline or online?
- Offline. Fees कितनी है?Offline. What are the fees?
- दो साल के program की fees एक लाख चालीस हज़ार रुपये है, जो चार installments में भर सकते हैं। Scholarship test के आधार पर पचास प्रतिशत तक की छूट भी मिल सकती है।The two-year programme is ₹1,40,000, payable in four instalments. The scholarship test can bring up to 50% off.
- Scholarship test कब है?When is the scholarship test?
- अगला test इस रविवार सुबह दस बजे है, और registration free है। क्या मैं आपकी बेटी का नाम register कर दूँ?The next test is this Sunday at 10 am, and registration is free. Shall I register your daughter?
- हाँ, उसका नाम है अनन्या गुप्ता।Yes, her name is Ananya Gupta.
- हो गया। अनन्या का registration हो गया है। Admit card और syllabus मैं WhatsApp पर भेज रही हूँ। Test के बाद हमारे senior counsellor result के साथ आपको call करेंगे।Done, Ananya is registered. I’m sending the admit card and syllabus on WhatsApp. After the test, our senior counsellor will call you with the result.
- ठीक है, thank you.Okay, thank you.
Act 03The rules on this call
Honest from the first line
- It says it is an AI assistant in its first line, and that the call is recorded.
- It uses only the facts the business gave it. Anything else goes to a person, with a time.
- No guarantees, no invented offers, no pressure. Prices only from the business’s own list.
- The business is invented and both voices are AI. No real customer is on the call.
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