Act 01Distributor · Outbound · Hinglish
Calls a retailer when the next order is due
A kirana retailer’s weekly order is due. The sales employee calls, reads back last week’s order, takes this week’s with one change, reminds him of one open bill, and leaves a request for extra credit days to the salesman.
Demo business, not a client Sharma Agencies, FMCG distributor, Indore is an invented business. Scripted call with AI voices. The business is invented, and the AI says it is an AI at the start of the call.
Act 02The call
Play it, read along
The transcript follows the voice. Lines in Hindi and other Indian languages carry an English translation you can switch on.
Calls a retailer when the next order is due
Distributor · Sharma Agencies, FMCG distributor, Indore (invented)
A kirana retailer’s weekly order is due. The sales employee calls, reads back last week’s order, takes this week’s with one change, reminds him of one open bill, and leaves a request for extra credit days to the salesman.
What it did
- Called on the day the weekly order was due
- Last week’s order read back
- Order taken: 8 biscuits, 6 namkeen, 4 soap, on tomorrow’s van
- Open bill from the 12th reminded, politely
- Extra credit days passed to the salesman
- Order and open bill sent on WhatsApp
Voice: Sarvam Bulbul v4 Flash, Ishita (caller: Sunny). Scripted and synthetic: not a recording, not a real customer.
- नमस्ते Gupta ji, मैं Sharma Agencies की AI assistant हूँ। ये call record हो रही है। आपका weekly order आज due है, दो मिनट बात कर सकते हैं?Hello Gupta ji, I am the AI assistant from Sharma Agencies. This call is recorded. Your weekly order is due today. Do you have two minutes?
- हाँ बोलिए, जल्दी बताइए।Yes, go on, quickly.
- पिछले हफ़्ते आपने दस carton biscuits, छह carton namkeen और चार carton soap लिया था। इस बार भी वही भेज दूँ?Last week you took ten cartons of biscuits, six of namkeen and four of soap. Shall I send the same this time?
- Biscuits आठ ही कर दो, बाकी same।Make the biscuits eight, the rest the same.
- ठीक है: आठ biscuits, छह namkeen, चार soap। Delivery कल सुबह की van में। एक बात, बारह तारीख़ का एक bill अभी open है।Done: eight biscuits, six namkeen, four soap. Delivery on tomorrow morning’s van. One thing: a bill from the 12th is still open.
- हाँ, वो इस हफ़्ते दे दूँगा। इस बार credit के दस दिन और मिल सकते हैं?Yes, I will pay that this week. Can I get ten more days of credit this time?
- Credit days मैं खुद नहीं बढ़ा सकती। मैं आपकी request Ramesh bhai को दे रही हूँ, वो आज शाम call करेंगे।I can’t extend credit days myself. I’m passing your request to Ramesh bhai, your salesman; he will call you this evening.
- ठीक है।Okay.
- Order और open bill की details WhatsApp पर भेज दी हैं। धन्यवाद Gupta ji!The order and the open bill are on WhatsApp now. Thank you, Gupta ji!
Act 03The rules on this call
Honest from the first line
- It says it is an AI assistant in its first line, and that the call is recorded.
- It uses only the facts the business gave it. Anything else goes to a person, with a time.
- No guarantees, no invented offers, no pressure. Prices only from the business’s own list.
- The business is invented and both voices are AI. No real customer is on the call.
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