Act 01B2B sellers · Outbound · Hindi
Calls a site contractor before he chases, after the delivery truck breaks down
The AI calls a building contractor whose steel delivery is due in an hour, because the truck has broken down on the way. It gives the real cause and the transporter's estimate without guaranteeing it, offers a partial delivery by a smaller tempo that dispatch confirmed, passes his idle-labour cost claim to the owner without a promise, and commits to a call before tomorrow's dispatch.
Demo business, not a client Dhanlaxmi Steel Suppliers, Raipur is an invented business. Scripted call with AI voices. The business is invented, and the AI says it is an AI at the start of the call.
Act 02The call
Play it, read along
The transcript follows the voice. Lines in Hindi and other Indian languages carry an English translation you can switch on.
Calls a site contractor before he chases, after the delivery truck breaks down
B2B sellers · Dhanlaxmi Steel Suppliers, Raipur (invented)
The AI calls a building contractor whose steel delivery is due in an hour, because the truck has broken down on the way. It gives the real cause and the transporter's estimate without guaranteeing it, offers a partial delivery by a smaller tempo that dispatch confirmed, passes his idle-labour cost claim to the owner without a promise, and commits to a call before tomorrow's dispatch.
What it did
- Called before the customer had to chase
- Real cause and estimate given, no guarantee
- Options from dispatch, including a confirmed partial delivery
- Idle-labour claim passed to the owner, no promise
- Proactive call before tomorrow's dispatch; bill split by delivery
Voice: Sarvam Bulbul v4 Flash, Ritu (caller: Rahul). Scripted and synthetic: not a recording, not a real customer.
- नमस्ते Ramesh जी, मैं Dhanlaxmi Steel Suppliers की AI operations assistant बोल रही हूँ। ये call record हो रही है। आज दो बजे आपकी site पर TMT bars की delivery है, उसी के बारे में पहले से बताने के लिए call किया है।Hello Ramesh ji, I am the AI operations assistant from Dhanlaxmi Steel Suppliers. This call is recorded. Your TMT bar delivery is due at the site at 2 pm today, and I am calling ahead about it.
- हाँ, labour खड़ी है। गाड़ी कहाँ है?Yes, the labour is standing around. Where is the truck?
- सीधी बात बताती हूँ। Truck का clutch Dhamtari road पर बीच रास्ते में खराब हो गया है। Driver ठीक है, माल safe है। Transporter का कहना है mechanic पहुँच गया है और truck शाम छह बजे तक पहुँच सकता है, पर ये उनका अंदाज़ा है, गारंटी नहीं।Let me be straight with you. The truck's clutch failed halfway, on Dhamtari road. The driver is fine and the material is safe. The transporter says the mechanic has reached and the truck could arrive by 6 pm, but that is their estimate, not a guarantee.
- छह बजे? हमारी site पर छह के बाद unloading allowed ही नहीं है, society का rule है।Six? Unloading is not even allowed at our site after six; it is the society's rule.
- तो दो रास्ते हैं। पहला, कल सुबह आठ बजे उसी truck से पूरी delivery। दूसरा, हमारे godown से एक छोटा tempo आज चार बजे तक पहुँच सकता है, dispatch manager ने confirm किया है, पर उसमें आपके छह टन में से सिर्फ़ दो टन आएगा। बाकी चार टन कल सुबह।Then there are two ways. One, the full delivery tomorrow at 8 am on the same truck. Two, a small tempo from our godown can reach by 4 pm today; the dispatch manager has confirmed it, but it carries only two of your six tonnes. The other four tonnes come tomorrow morning.
- दो टन से आज का slab का काम चल जाएगा। वही भेजो। पर labour आधा दिन बैठी रही, उसका पैसा कौन देगा?Two tonnes will cover today's slab work. Send that. But the labour sat idle for half a day; who pays for that?
- Tempo वाला option लिख रही हूँ। किस size की bars चाहिए आज के काम के लिए? Labour के खर्च का फ़ैसला मैं नहीं कर सकती, वो owner Mr Jain देखते हैं। आपकी बात आज ही उनके पास जा रही है, पर मैं कोई वादा नहीं कर रही।I am noting the tempo option. Which bar sizes do you need for today's work? I cannot decide on the labour cost; the owner, Mr Jain, handles that. Your claim goes to him today, but I am not promising anything.
- आठ और बारह mm, एक-एक टन। Mr Jain से बात करा दो।Eight and twelve mm, one tonne each. Get me a word with Mr Jain.
- ठीक है, एक टन आठ mm और एक टन बारह mm। Mr Jain आज शाम सात बजे के बाद आपको इसी number पर call करेंगे, मैंने उनके calendar में डाल दिया है। Tempo driver का नाम और number आपको WhatsApp कर रही हूँ।Done, one tonne of eight mm and one tonne of twelve mm. Mr Jain will call you on this number after 7 this evening; I have put it in his calendar. I am WhatsApping you the tempo driver's name and number.
- और कल सुबह फिर late हुआ तो?And if it is late again tomorrow morning?
- कल सुबह साढ़े सात बजे truck निकलते ही मैं आपको खुद call करूँगी, और कोई भी देरी दिखी तो उसी वक़्त बता दूँगी, आपको पूछना नहीं पड़ेगा। Bill भी दो हिस्सों में बनेगा, जितना माल पहुँचा उतने का।Tomorrow at 7:30 am, as soon as the truck leaves, I will call you myself, and if I see any delay I will tell you right then, so you do not have to ask. The bill will also be split in two, for what has actually arrived.
- ठीक है, ये ठीक है।Okay, that works.
- Recap: आज चार बजे तक tempo से दो टन, आठ और बारह mm एक-एक टन। बाकी चार टन कल सुबह आठ बजे, साढ़े सात बजे मेरी call। Labour के खर्च की बात Mr Jain के पास, वो आज सात बजे के बाद call करेंगे। देरी के लिए माफ़ी, Ramesh जी।Recap: two tonnes by tempo by 4 pm today, one tonne each of eight and twelve mm. The other four tonnes at 8 am tomorrow, with my call at 7:30. The labour cost claim is with Mr Jain, who calls after 7 tonight. Sorry for the delay, Ramesh ji.
Act 03The rules on this call
Honest from the first line
- It says it is an AI assistant in its first line, and that the call is recorded.
- It uses only the facts the business gave it. Anything else goes to a person, with a time.
- No guarantees, no invented offers, no pressure. Prices only from the business’s own list.
- The business is invented and both voices are AI. No real customer is on the call.
Act 04More demos
Hear another call
Your calls next
Hear it answer your number
We build a demo on your own questions, prices and hours, then you call it yourself before you decide.