Act 01AI receptionist · Phone + WhatsApp · Hindi
A new patient calls the clinic at 9 pm and leaves with a booked slot
The front desk has gone home. The AI receptionist answers in Hindi, books the first slot tomorrow, sends the address and fee on WhatsApp, and leaves every medical question to the doctor.
Demo business, not a client Swasthya ENT Clinic, Indore is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.
The situation. Evening calls go unanswered after 8 pm. A patient who can’t get through usually books with the next clinic on the map.
AI employee00:00Namaste, Swasthya ENT Clinic. Main clinic ki AI receptionist hoon. Appointment book karne mein madad kar sakti hoon.Hello, Swasthya ENT Clinic. I am the clinic’s AI receptionist. I can help you book an appointment.
Caller00:06Do din se kaan mein dard hai. Kal dikha sakte hain? Koi dawai le loon?My ear has hurt for two days. Can I see the doctor tomorrow? Should I take some medicine?
AI employee00:11Dawai ke baare mein main salah nahi de sakti, woh doctor hi batayenge. Agar dard bahut tez hai ya bukhar hai, toh abhi nazdeeki hospital jaiye. Kal Dr Joshi ke paas 10 baje aur 11:30 khaali hain.I can’t advise on medicine; only the doctor can. If the pain is severe or you have a fever, please go to the nearest hospital now. Tomorrow Dr Joshi has 10 am and 11:30 free.
Caller00:2410 baje theek hai. Naam Sunita Verma.10 am is fine. The name is Sunita Verma.
21:04New patient: Sunita Verma, Fri 23 Oct 10:00, Dr Joshi. Reason: ear pain (patient’s words).
21:05Reminder set for Fri 8 am. Front desk sees the booking at opening.
Scripted replay. The business is invented, the numbers are demo data, and no real customer is shown.
Act 02When the replay ends
What the business has
The number it moves: After-hours calls turned into appointments
- The evening caller is booked before trying another clinic.
- The front desk opens to the booking, the reason in the patient’s words and the reminder already set.
- The patient has the fee and the address in writing.
Act 03The rules on this job
Inside the lines you draw
- Says it is an AI in its first line.
- No medical advice, no medicine names. Urgent symptoms are pointed to a hospital.
- Fees only from the clinic’s fee list. No offers or promotions.
- The business, the people and the numbers are invented. No real customer appears.
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