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Act 01AI receptionist · WhatsApp · Hinglish

The day-before reminder that moves one patient and fills the slot

The AI receptionist reminds tomorrow’s patients. One can’t come, so it moves her to Friday and offers the freed slot to the next person on the waitlist.

Demo business, not a client Drishti Eye Clinic, Nashik is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.

The situation. No-shows leave the doctor idle and the waitlist unhappy. The front desk has no time to call every patient the evening before.

Demo business, not a clientWhatsApp · Drishti Eye Clinic, Nashik
Finished
WhatsApp BusinessOfficial API
AI employee: Namaste Sunita ji, main Drishti Eye Clinic ki AI receptionist hoon. Kal subah 10:15 baje Dr Kulkarni ke saath aapka appointment hai. Aa payengi? YES ya CHANGE likhiye.Hello Sunita ji, I am the AI receptionist at Drishti Eye Clinic. You have an appointment with Dr Kulkarni tomorrow at 10:15 am. Can you come? Reply YES or CHANGE.6:00 pm
PatientPatient: CHANGE. Kal beti ki school meeting hai.CHANGE. My daughter has a school meeting tomorrow.6:20 pm
AI employee: Koi baat nahi. Friday 11:00 ya Saturday 9:30, kaunsa theek rahega?No problem. Friday 11:00 or Saturday 9:30, which works?6:20 pm
PatientPatient: Friday 11.6:22 pm
>_Appointment bookThu 22 Oct

18:0024 reminders sent on the approved utility template for tomorrow’s OPD. Demo data.

18:22Sunita moved to Fri 11:00. Thu 10:15 is free.

18:23Freed slot offered to the first patient on the waitlist. Accepted at 18:31.

Scripted replay. The business is invented, the numbers are demo data, and no real customer is shown.

Act 02When the replay ends

What the business has

The number it moves: No-shows a week

  • The patient is moved in two messages.
  • The empty slot goes to someone who was waiting.
  • The doctor’s list for tomorrow is confirmed the evening before.

Act 03The rules on this job

Inside the lines you draw

  • Says it is an AI in its first message.
  • Appointment service only: no health advice, offers or promotion, under the NMC guidelines of 6 Oct 2026.
  • Messages only patients who booked, on approved templates.
  • The business, the people and the numbers are invented. No real customer appears.
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