Start a project

Act 01AI manager · Call + WhatsApp · Hinglish

An angry buyer mentions RERA, and the RM gets the full file in one card

Mid-call, a buyer upset about a ₹3.4 lakh demand says “RERA complaint”. The AI manager sends the relationship manager a card with everything she needs before she calls back.

Demo business, not a client Tarang Residences, Noida is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.

The situation. When an angry buyer is escalated, the RM usually calls back cold and asks the buyer to explain everything again.

Demo business, not a clientCall + WhatsApp · Tarang Residences, Noida
Finished
Buyer call, AI handlingRecorded

AI employee03:12Sethi ji, main Tarang Residences ki AI assistant hoon. Club charge waiver apply nahi hua tha, yeh hamari galti thi. Revised demand RD-58213 raise ho gaya hai.Mr Sethi, I am the AI assistant at Tarang Residences. The club charge waiver was not applied, and that was our mistake. Revised demand RD-58213 has been raised.

Mr Sethi03:25Yeh teesri baar ho raha hai. Main RERA mein complaint karunga.This is the third time. I will file a RERA complaint.

AI employee03:31Aapka gussa samajh sakti hoon. Main abhi aapka case Ms Kavita ko de rahi hoon. Woh aaj 4 se 5 ke beech aapko call karengi. Kya yeh time theek hai?I understand why you are upset. I am handing your case to Ms Kavita now. She will call you today between 4 and 5. Is that time okay?

WhatsApp: Ms Kavita (RM)
AI employee: Hi Kavita, it’s the AI manager. Escalation for you, Demo data:1:44 pm
AI employee: Mr Sethi, B-1204. Upset about ₹3.4 lakh on the final demand. Club waiver not applied (our error). Revised demand RD-58213 raised, due date moved in writing. Possession answered from Tower B’s RERA date (June 2027). Mentioned a RERA complaint. Wants a call 4 to 5 pm today. Also interested in a 2 BHK for investment; visit booked Sunday 11 am.1:44 pm
AI employee: Suggested opening: “Mr Sethi, I have your file and the revised demand in front of me.” Call recording and the demand letter are attached.1:45 pm
KavitaKavita: Got it. Calling at 4.1:52 pm

Scripted replay. The business is invented, the numbers are demo data, and no real customer is shown.

Act 02When the replay ends

What the business has

The number it moves: Escalations called back the same day

  • The RM calls back knowing the whole story.
  • The buyer never has to repeat himself.
  • The error is owned in writing, with the fix already raised.

Act 03The rules on this job

Inside the lines you draw

  • Says it is an AI in its first line.
  • The word “RERA”, a legal threat or abuse always goes to a person the same day.
  • It admits a mistake only when the records show one.
  • The business, the people and the numbers are invented. No real customer appears.
The AI managerFor real estateAll replays

Act 04More replays

Watch another job

Your business next

See it do your job

We build this replay on your own messages, prices and rules, then run it live for you before you decide.

Request a callbackAll replays