Act 01School admissions · Inbound · Hindi
Answers a father who offers a 'donation' for a seat and asks about the EWS quota
A father calls about nursery admission, says seats are full everywhere, and offers a donation to secure one. The AI states the school takes no donation, gives the published fee structure and age rule, sends EWS quota questions to the official state portal, explains the draw date honestly, and books a school tour.
Demo business, not a client Gyandeep Public School, Lucknow is an invented business. Scripted call with AI voices. The business is invented, and the AI says it is an AI at the start of the call.
Act 02The call
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The transcript follows the voice. Lines in Hindi and other Indian languages carry an English translation you can switch on.
Sample callInboundHindi
Answers a father who offers a 'donation' for a seat and asks about the EWS quota
School admissions · Gyandeep Public School, Lucknow (invented)
A father calls about nursery admission, says seats are full everywhere, and offers a donation to secure one. The AI states the school takes no donation, gives the published fee structure and age rule, sends EWS quota questions to the official state portal, explains the draw date honestly, and books a school tour.
AI demo call
What it did
- No donation or capitation, under any name
- Reporting route if anyone asks for money
- Age rule, form dates and published fee structure
- EWS sent to the state RTE portal, not handled by the school
- No promise on chances. Honest advice to apply elsewhere too
- School tour booked for Saturday
Voice: Sarvam Bulbul v4 Flash, Ritu (caller: Rahul). Scripted and synthetic: not a recording, not a real customer.
- नमस्ते, Gyandeep Public School admissions desk। मैं यहाँ की AI assistant हूँ, और ये call record हो रही है। बताइए, किस class के लिए जानकारी चाहिए?Hello, Gyandeep Public School admissions desk. I am the AI assistant here, and this call is recorded. Which class do you need information for?
- Nursery के लिए। बेटी के लिए। देखिए, हर school में बोल रहे हैं seats full हैं। आप सीधा बताइए, कितना donation देना पड़ेगा seat के लिए? मैं दे दूँगा।For nursery. For my daughter. Look, every school says seats are full. Tell me straight, how much donation do I need to give for a seat? I will pay.
- मैं समझ सकती हूँ, admission का समय बहुत तनाव वाला होता है। साफ़ बता दूँ, Gyandeep Public School कोई donation या capitation fee नहीं लेता, किसी भी नाम से। Admission सिर्फ़ तय process से होता है, और fees सिर्फ़ वही है जो website पर published है।I understand admission season is very stressful. To be clear, Gyandeep Public School takes no donation or capitation fee, under any name. Admission happens only through the set process, and the fee is only what is published on the website.
- सब यही बोलते हैं, फिर पीछे से माँगते हैं। अगर कोई आपके school के नाम से माँगे तो?Everyone says that, then asks behind the scenes. What if someone asks in your school's name?
- तो वो हमारी तरफ़ से नहीं है। कोई भी staff या agent seat के बदले पैसे माँगे, तो आप सीधे principal office को लिखिए, email मैं आपको भेज रही हूँ। हम ऐसी हर शिकायत को गंभीरता से लेते हैं।Then it is not from us. If any staff member or agent asks for money in exchange for a seat, write directly to the principal's office; I am sending you the email. We take every such complaint seriously.
- ठीक है। Process क्या है फिर? और fees कितनी है?Okay. What is the process then? And what is the fee?
- Nursery के लिए बच्ची की उम्र इकतीस March तक तीन साल पूरी होनी चाहिए। Form एक November से तीस November तक online भरा जाएगा। Seats से ज़्यादा forms आए, तो school के published criteria पर points से list बनती है। Fees में admission fee एक बार, और फिर quarterly tuition fee। पूरी fee structure मैं PDF में भेज रही हूँ।For nursery, your daughter must turn three by 31 March. The form opens online from 1 to 30 November. If there are more forms than seats, the list is made on points from the school's published criteria. The fee is a one-time admission fee plus a quarterly tuition fee. I am sending the full fee structure as a PDF.
- उसकी उम्र तीन साल दो महीने हो जाएगी March तक। ठीक है। और वो EWS वाली seat, उसमें free admission होता है ना? मेरे cousin के लिए पूछ रहा हूँ।She will be three years two months by March. Okay. And that EWS seat, admission is free in that, right? I am asking for my cousin.
- RTE के तहत EWS और disadvantaged group की seats का admission school directly नहीं करता। वो राज्य सरकार के RTE portal से lottery के ज़रिए होता है, और eligibility, documents और तारीखें वहीं से तय होती हैं। मैं portal का link और helpline भेज रही हूँ। आपके cousin वहीं apply करें, school के पास नहीं।Under RTE, the school does not directly admit students to the EWS and disadvantaged-group seats. That happens through a lottery on the state government's RTE portal, and eligibility, documents and dates are set there. I am sending the portal link and helpline. Your cousin should apply there, not to the school.
- अच्छा। और general seat में chance कितना है? सच बताइए।Okay. And what are the chances for a general seat? Tell me honestly.
- सच ये है कि मैं chance का कोई अंदाज़ा नहीं दे सकती, क्योंकि ये forms की संख्या पर depend करता है। पिछले साल nursery में forms seats से कई गुना ज़्यादा आए थे। List पंद्रह December को website पर लगेगी। मैं आपको ये भी सलाह दूँगी कि दो-तीन और schools में भी form भरें।Honestly, I cannot estimate the chances, because it depends on how many forms come in. Last year nursery got several times more forms than seats. The list goes up on the website on 15 December. I would also suggest you fill forms at two or three other schools.
- ठीक है, ये ईमानदार जवाब है। School देख सकते हैं पहले?Okay, that is an honest answer. Can we see the school first?
- बिलकुल। हर शनिवार सुबह दस बजे parents के लिए school tour होता है, एक घंटे का, nursery wing और play area दिखाते हैं। इस शनिवार या अगले शनिवार?Of course. Every Saturday at 10 am there is a one-hour school tour for parents, covering the nursery wing and the play area. This Saturday or next?
- इस शनिवार। मैं और मेरी wife आएँगे।This Saturday. My wife and I will come.
- Book हो गया, दो लोगों के लिए। Recap: कोई donation नहीं, कभी नहीं, और कोई माँगे तो principal office को email। Form एक से तीस November online, list पंद्रह December। EWS के लिए state RTE portal। Fee structure, portal link और tour की details WhatsApp पर आ रही हैं। शनिवार दस बजे मिलते हैं।Booked for two. Recap: no donation, ever, and if anyone asks, email the principal's office. Form online 1 to 30 November, list on 15 December. EWS goes through the state RTE portal. The fee structure, portal link and tour details are coming on WhatsApp. See you Saturday at 10.
Act 03The rules on this call
Honest from the first line
- It says it is an AI assistant in its first line, and that the call is recorded.
- It uses only the facts the business gave it. Anything else goes to a person, with a time.
- No guarantees, no invented offers, no pressure. Prices only from the business’s own list.
- The business is invented and both voices are AI. No real customer is on the call.
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