Act 01Rooftop solar · Outbound · Hindi
Qualifies a solar lead who wants 'zero bill' and a subsidy guarantee before a survey
The AI calls back a homeowner who asked about rooftop solar. He wants a promise of a zero electricity bill and a guaranteed subsidy. The AI asks for the bill units and roof details, explains that savings depend on usage and the roof, refuses to promise a zero bill or a subsidy amount or date, points him to the official portal for subsidy status, and books a free site survey.
Demo business, not a client Suryodaya Rooftop Solar, Indore is an invented business. Scripted call, audio not recorded yet. The business is invented, and the AI says it is an AI at the start of the call.
Act 02Transcript, audio coming
Read it line by line
The audio for this call is not recorded yet. Read the full script, with an English translation under every Hindi line, and see what the AI did at each turn.
Qualifies a solar lead who wants 'zero bill' and a subsidy guarantee before a survey
Rooftop solar · Suryodaya Rooftop Solar, Indore (invented)
The AI calls back a homeowner who asked about rooftop solar. He wants a promise of a zero electricity bill and a guaranteed subsidy. The AI asks for the bill units and roof details, explains that savings depend on usage and the roof, refuses to promise a zero bill or a subsidy amount or date, points him to the official portal for subsidy status, and books a free site survey.
Transcript, audio coming. The voice recording for this call is not made yet. The script below is final, and the audio player replaces this note when it lands.
What it did
- Asked usage before talking savings
- Roof ownership and shade checked
- No zero-bill promise; written estimate after survey
- No subsidy amount or date promised; official portal link
- Free site survey booked, no advance
Planned voice: Sarvam Bulbul, simran_enhi_customer (caller: shubh_hi_customer). Scripted: not a recording, not a real customer.
- AI employeeनमस्ते, मैं Suryodaya Rooftop Solar की AI assistant बोल रही हूँ। ये call record हो रही है। आपने कल हमारी website पर rooftop solar के बारे में पूछा था। क्या तीन minute बात हो सकती है?Hello, I am the AI assistant from Suryodaya Rooftop Solar. This call is recorded. You asked about rooftop solar on our website yesterday. Can we talk for three minutes?
- Callerहाँ। सीधा बताओ, bill zero हो जाएगा? और subsidy पक्की मिलेगी? पड़ोसी को अभी तक नहीं मिली।Yes. Tell me straight, will the bill become zero? And will the subsidy definitely come? My neighbour still has not got it.
- AI employeeदोनों सवाल सही हैं, और मैं ईमानदारी से जवाब दूँगी। Bill कितना कम होगा, ये आपकी बिजली की खपत और छत पर निर्भर है, तो पहले मैं वो समझ लूँ। आपका महीने का bill लगभग कितने units का आता है?Both are fair questions, and I will answer honestly. How much the bill drops depends on your power use and your roof, so let me understand those first. Roughly how many units does your monthly bill show?
- Callerगर्मी में साढ़े चार सौ units, सर्दी में दो सौ के आसपास।Four hundred and fifty units in summer, around two hundred in winter.
- AI employeeधन्यवाद। छत आपकी अपनी है, और उस पर कितनी खुली जगह है? पानी की टंकी या पेड़ की छाया तो नहीं पड़ती?Thank you. Is the roof your own, and how much open space is on it? Is there shade from a water tank or trees?
- Callerअपना मकान है। छत लगभग आठ सौ square feet, एक कोने में टंकी है, बाकी खुली धूप।It is my own house. The roof is about eight hundred square feet, with a tank in one corner and full sun on the rest.
- AI employeeअच्छी जगह है। अब zero bill की बात। मैं zero bill का वादा नहीं करूँगी। Solar दिन में बनाता है, आपकी खपत रात में भी होती है, और fixed charges bill में रहते हैं। Survey के बाद आपको आपकी खपत के हिसाब से अनुमानित बचत का लिखित हिसाब मिलेगा, वादा नहीं।Good space. Now about the zero bill. I will not promise a zero bill. Solar generates in the day, you use power at night too, and fixed charges stay on the bill. After the survey you get a written estimate of savings based on your usage, an estimate, not a promise.
- Callerऔर subsidy?And the subsidy?
- AI employeeSubsidy सरकार देती है, हम नहीं। कितनी और कब मिलेगी, उसकी कोई गारंटी मैं नहीं दे सकती। हम application और documents में मदद करते हैं, और status आप सरकार के official portal पर खुद देख सकते हैं, link मैं भेज रही हूँ। आपके पड़ोसी भी वहीं से अपना status देख सकते हैं।The government gives the subsidy, not us. I cannot guarantee how much or when. We help with the application and documents, and you can check the status yourself on the government's official portal; I am sending the link. Your neighbour can check his status there too.
- Callerचलो, कम से कम सच बोल रही हो। बाकी तो सब पक्का बोलते हैं। Survey के पैसे लगेंगे?Okay, at least you are telling the truth. Everyone else says it is guaranteed. Will the survey cost money?
- AI employeeSite survey free है। हमारे engineer छत नापेंगे, छाया देखेंगे, meter और wiring check करेंगे, और आपके bills देखकर system size बताएँगे। कोई advance नहीं। शनिवार सुबह दस बजे या रविवार शाम चार बजे?The site survey is free. Our engineer will measure the roof, check shade, look at the meter and wiring, and suggest a system size from your bills. No advance. Saturday 10 am or Sunday 4 pm?
- Callerरविवार चार बजे।Sunday at four.
- AI employeeBook हो गया। Engineer के आने से पहले पिछले बारह महीनों के bills की photo WhatsApp कर दीजिए, अगर हो सके। Recap: रविवार चार बजे free survey, zero bill का वादा नहीं, subsidy की गारंटी नहीं, survey के बाद लिखित बचत का अनुमान, और portal link WhatsApp पर। धन्यवाद।Booked. Before the engineer comes, please WhatsApp photos of the last twelve months' bills, if you can. Recap: free survey Sunday at 4, no zero-bill promise, no subsidy guarantee, a written savings estimate after the survey, and the portal link on WhatsApp. Thank you.
Act 03The rules on this call
Honest from the first line
- It says it is an AI assistant in its first line, and that the call is recorded.
- It uses only the facts the business gave it. Anything else goes to a person, with a time.
- No guarantees, no invented offers, no pressure. Prices only from the business’s own list.
- The business is invented and both voices are AI. No real customer is on the call.
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