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Act 01AI receptionist · WhatsApp · Hindi

An elderly patient sends a Hindi voice note and gets a booked slot

A 70-year-old patient does not type. She sends a voice note in Hindi asking for the eye doctor. The AI receptionist understands it, books a morning slot, and replies with a voice-friendly short message her son can read too.

Demo business, not a client Netra Jyoti Eye Clinic, Jaipur is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.

The situation. Older patients send voice notes, and the front desk listens to them at the end of the day, after the next morning has filled up.

Demo business, not a clientWhatsApp · Netra Jyoti Eye Clinic, Jaipur
Finished
WhatsApp BusinessOfficial API
PatientPatient: [voice note, 0:24] “Beta, mujhe aankh dikhani hai, Dr Sharma ko. Subah ka time chahiye, dopahar mein dhoop hoti hai.”[voice note, 0:24] “I need to get my eyes checked by Dr Sharma. I want a morning time, it is too sunny in the afternoon.”10:02 am
AI employee: Namaste ji, main Netra Jyoti Eye Clinic ki AI receptionist hoon. Dr Sharma ke paas kal subah 9:30 aur 10:15 khaali hai. Kaunsa theek rahega?Hello, I am Netra Jyoti Eye Clinic’s AI receptionist. Dr Sharma has 9:30 and 10:15 free tomorrow morning. Which one suits you?10:03 am
PatientPatient: [voice note, 0:06] “9:30 wala.”[voice note, 0:06] “The 9:30 one.”10:05 am
AI employee: Ho gaya. Kal, Fri 23 Oct, subah 9:30, Dr Sharma. Purana chashma aur reports saath laiyega. Address ka pin neeche hai.Done. Tomorrow, Fri 23 Oct, 9:30 am, Dr Sharma. Please bring your old glasses and reports. The address pin is below.10:05 am
>_Activity logEvery action recorded

10:02Voice note transcribed: wants Dr Sharma, morning slot. Demo data.

10:05Booked Fri 23 Oct 09:30, Dr Sharma. Reminder set for 8:00 am.

Scripted replay. The business is invented, the numbers are demo data, and no real customer is shown.

Act 02When the replay ends

What the business has

The number it moves: Voice-note requests booked the same hour

  • Patients who don’t type get booked as fast as those who do.
  • The front desk never has to replay voice notes at night.
  • The patient knows what to bring.

Act 03The rules on this job

Inside the lines you draw

  • Says it is an AI in its first message.
  • No medical advice, even when asked inside a voice note.
  • Anything it could not hear clearly is passed to a person, never guessed.
  • The business, the people and the numbers are invented. No real customer appears.
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