Act 01AI back-office · WhatsApp · Hinglish
The order leaves the factory, and the buyer gets the invoice and LR copy
A bulk order is loaded on a transporter’s truck. The AI back-office assistant sends the buyer the invoice, the e-way bill number and the LR copy, and answers the “when will it reach?” question from the transporter’s estimate.
Demo business, not a client Kanak Steelware, Rajkot is an invented business. A scripted replay with demo data. The business is invented, nothing here is a real customer, and the AI says it is an AI in its first message.
The situation. Buyers call three times a day after dispatch because nobody sent them the transport details.
17:10Order KS-882 loaded: 2,000 bottles, 40 cartons. Invoice and e-way bill generated. Transporter LR received. Demo data.
17:31Daily tracking update to buyer until delivery. Alert to dispatch head if not delivered by Fri 30 Oct.
Scripted replay. The business is invented, the numbers are demo data, and no real customer is shown.
Act 02When the replay ends
What the business has
The number it moves: Buyer calls after dispatch
- The buyer has every document the hour the truck leaves.
- Delivery questions are answered from the transporter’s estimate.
- A delay reaches the dispatch head before the buyer’s event.
Act 03The rules on this job
Inside the lines you draw
- Says it is an AI in its first message.
- Delivery dates only from the transporter, clearly marked as an estimate.
- Claims and damages go to the dispatch head.
- The business, the people and the numbers are invented. No real customer appears.
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