Act 01Real estate · Inbound · English
Answers a sceptical NRI buyer calling from Dubai at midnight India time
An NRI in Dubai calls late at night India time, sceptical after a bad experience with another builder. He wants guaranteed rental returns, asks about paying from his NRE account and whether he can register without flying in. The AI refuses to promise returns, gives the RERA number, says payment and power-of-attorney questions go to the CA and lawyer, offers a video walkthrough, and books a call with the sales head at a time that suits Dubai.
Demo business, not a client Aangan Developers, Pune is an invented business. Scripted call, audio not recorded yet. The business is invented, and the AI says it is an AI at the start of the call.
Act 02Transcript, audio coming
Read it line by line
The audio for this call is not recorded yet. Read the full script, with an English translation under every Hindi line, and see what the AI did at each turn.
Answers a sceptical NRI buyer calling from Dubai at midnight India time
Real estate · Aangan Developers, Pune (invented)
An NRI in Dubai calls late at night India time, sceptical after a bad experience with another builder. He wants guaranteed rental returns, asks about paying from his NRE account and whether he can register without flying in. The AI refuses to promise returns, gives the RERA number, says payment and power-of-attorney questions go to the CA and lawyer, offers a video walkthrough, and books a call with the sales head at a time that suits Dubai.
Transcript, audio coming. The voice recording for this call is not made yet. The script below is final, and the audio player replaces this note when it lands.
What it did
- Trust answered with the MahaRERA number to verify
- Refused to guarantee rental yield. Earlier claim flagged
- NRE and tax questions sent to the CA
- No legal steps given. Video walkthrough offered
- Time zones handled, call booked for both buyers
- Full cost sheet in writing instead of a rough figure
Planned voice: Sarvam Bulbul, simran_enhi_customer (caller: shubh_hi_customer). Scripted: not a recording, not a real customer.
- AI employeeHello, Aangan Developers. I am the AI assistant here, available round the clock, and this call is recorded. How can I help you?
- CallerHi. I am calling from Dubai, I saw your Baner project online. Before anything, I got burnt by a builder in 2019, the flat is still not delivered. Why should I trust you?
- AI employeeThat is a fair question, and I am sorry about what happened with that project. I will not ask you to trust me on words. The project is registered with MahaRERA, and I am sending you the registration number now, so you can check the possession date, the approvals and the construction updates on the MahaRERA site yourself.
- CallerOkay, I will check. What I want is a two-bedroom for rental income. Your agent last week said eight percent rental yield, guaranteed. Can you put that in writing?
- AI employeeI cannot, and I should be honest about that. We do not guarantee rental yield, and nobody should have told you so. Rents depend on the market at the time. What I can share is the current asking rent for two-bedrooms in Baner from listings, which I will send as a range, clearly marked as today's market, not a promise. I am also flagging what you were told to our sales head.
- CallerHmm. At least that is straight. Second thing, can I pay from my NRE account? And what about TDS, since I am an NRI?
- AI employeePayments from NRE and NRO accounts are common for NRI buyers, but the exact rules and the tax side depend on your situation, so I will not advise on that. Our sales head works with NRI buyers often and can connect you to our CA for the payment and tax questions. I have noted both questions.
- CallerFine. And I cannot fly down for every step. Can I do the registration without coming to Pune?
- AI employeeMany NRI buyers register through someone they authorise in India, but the documents for that need a lawyer, so I will not tell you the steps myself. What I can do now is offer a live video walkthrough of the sample flat, so you see it without flying in. Would that help?
- CallerYes, that would help. My wife should see it too. But timing is a problem, I work till seven pm Dubai time.
- AI employeeUnderstood. Dubai is an hour and a half behind India, so seven-thirty pm Dubai is nine pm in Pune. Our sales head, Mr Kulkarni, does NRI calls until ten pm India time. Would Saturday at seven-thirty pm Dubai time work for the video walkthrough, with both of you?
- CallerSaturday works. What is the price? Roughly.
- AI employeeThe two-bedroom starts from the price on the official cost sheet, which I am sending now with every charge listed: base price, parking, GST, stamp duty estimate and maintenance deposit. I would rather you see the full number in writing than a rough figure from me.
- CallerGood. Send everything on WhatsApp, this number.
- AI employeeSending now: the MahaRERA number, the cost sheet, the rent range marked as today's market, and the Saturday call invite. To recap: no guaranteed returns; NRE, tax and registration questions go to our CA and lawyer through Mr Kulkarni; the video walkthrough is Saturday at seven-thirty pm Dubai time. Thank you, and have a good night.
Act 03The rules on this call
Honest from the first line
- It says it is an AI assistant in its first line, and that the call is recorded.
- It uses only the facts the business gave it. Anything else goes to a person, with a time.
- No guarantees, no invented offers, no pressure. Prices only from the business’s own list.
- The business is invented and both voices are AI. No real customer is on the call.
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