Act 01Appointment booking
Appointments booked on the call, in the calendar you use
Brand Bakery's AI Receptionist books, moves and cancels appointments while the caller is still on the line, in the calendar or booking system your front desk already uses. It offers only real free slots and follows the booking rules you set. Then it sends the details on WhatsApp with an approved template, and a reminder the day before.
On a booking call it
- Checks real free slots before it offers any
- Books, moves or cancels while the caller is on the line
- Follows your rules: who does which service, how long each takes, the last slot of the day
- Sends the booking on WhatsApp with an approved template
- Sends a reminder the day before, and offers a freed slot to your waitlist
Act 02Ways to connect
Whatever your desk books in
There is one list of appointments, the one your staff already use. The AI books into it.
Google or Outlook calendar
One calendar per doctor, stylist, teacher or room. It reads the free time and writes the booking.
Booking or clinic software
Through its API where it has one, or through its normal web screens where it doesn't.
A shared sheet
If your desk works from a sheet, it books there, and your staff see the same list.
Act 03Setup
How booking gets set up
Booking is part of the build, and the rules are yours.
Connect the calendar
The AI books into the calendar or register your desk already uses, so there is one list of appointments, never two.
Set the rules
Which services take how long, who does what, the gaps between slots and the last booking of the day.
Approve the messages
The confirmation and the reminder go to Meta as WhatsApp templates. You approve the words first.
Test it
You call, book, move and cancel until it is right. It goes live only after you sign off.
Act 04Clinics
For clinics and doctors
The AI Receptionist is the only service we offer clinics. It is a flat monthly fee, never tied to patients or bookings. It says it is the clinic's AI assistant at the start of every call, gives no medical advice, and never asks patients for reviews or offers discounts, in line with the NMC guidelines of 6 October 2026.
For clinic owners: Clinic appointment booking
On a clinic line it
- Says it is the clinic's AI assistant at the start of every call, and again whenever asked.
- Announces at the start of every call that it is recorded.
- Never gives medical advice. Symptoms, medicines and reports go to your doctor or staff; emergencies are pointed to emergency services.
- Never asks patients for reviews, offers discounts or runs promotional messages, in line with the NMC guidelines of 6 October 2026.
- Handles patient data under the DPDP Act, with a data processing agreement in your contract.
Act 05See it work
Hear it, then decide
Staged calls and screen replays with invented businesses, the other connections and every price.
Appointment booking and reminders
Replays of a booking made, confirmed on WhatsApp and reminded the day before.
Open Appointment booking and remindersSee the AI Receptionist
What it answers, how it books and what it hands to your staff.
Open See the AI ReceptionistAI Receptionist ROI calculator
Work out when it pays for itself, from the calls you miss today.
Open AI Receptionist ROI calculatorWhatsApp
Replies to chats, follows up missed calls and sends bookings, on the official WhatsApp Business API.
Open WhatsAppCRM
Every call and chat written into your CRM or Google Sheet, through an API, the web screens or a shared sheet.
Open CRMSee every price
The AI Receptionist, the AI sales employee and what the market charges.
Open See every price
Act 06Questions
Before you connect it
Can it book into the calendar we already use?
Yes, that is part of the build. We connect it to the calendar or booking system your front desk uses today, through its API or its normal web screens, or to a shared sheet.
Can customers move or cancel their own appointment?
Yes. They call or message, and it moves or cancels the booking and updates the calendar while they wait.
Does it send reminders?
Yes, on WhatsApp the day before, using an approved template. If someone cannot come, it moves the slot and can offer the freed one to your waitlist.
Is this only for clinics?
No. It suits clinics, salons, coaching centres and local services that take bookings by phone. For clinics it is the only service we offer, and it never gives medical advice.
Can the AI Sales Employee book site visits and demos?
Yes. It books site visits, demos and meetings into your team's calendar the same way, during the call.
20 minutes
Let the phone fill the calendar
Book a 20-minute call. Tell us how your desk books today and we show you how the AI Receptionist would do it.